Pierce Dealer, Reliant Fire Apparatus, Marks 25th Year with New Service Center

Aug. 16, 2019
The exclusive Pierce dealer for southern Wisconsin and Iowa, is commemorating the company’s 25th anniversary in business and as a Pierce dealer, with the grand opening of a new 10,000 square foot service center.

APPLETON, WI – Pierce Manufacturing Inc., an Oshkosh Corporation (NYSE:OSK) company, announced that Reliant Fire Apparatus, the exclusive Pierce dealer for southern Wisconsin and Iowa, is commemorating the company’s 25th anniversary in business with the grand opening of its new 10,000 square foot service center.

Developed as an extension of Reliant Fire Apparatus’ headquarters, the service center is easily accessed from the greater Milwaukee or Madison areas in Slinger, WI. In addition to preventive maintenance and major repair work for apparatus of all sizes, the new service center will act as a hub for a fleet of two mobile service units, one mobile trailer for maintenance, and one mobile pump test trailer.

Services performed at Reliant Fire Apparatus’ service center include:

·        24-hour, seven-days-a-week emergency service available

·         Pump maintenance, repair, testing, and overhaul

·         Aerial inspection, maintenance, and repair

·         DOT inspections and preventative routine maintenance

·         OEM aftermarket parts support – parts stocking for immediate repairs or direct shipping

·         Specialty tooling and testing for industry-specific components

·         Recorded maintenance history on all vehicles utilizing the latest software and technology

·         Mobile service units

·         Mobile pump testing

“Opening our new service center in conjunction with our company’s 25th anniversary allows our dedicated team to show a continued and growing commitment to provide valuable resources and support to our customers,” said Brett Krueger, Co-Principal of Reliant Fire Apparatus. “Our knowledgeable and experienced service technicians have attained certifications such as the Pierce Master Technician, and have the expertise to provide reliable, accurate, and quality repairs and diagnosis. We look forward to helping the departments we serve reduce apparatus downtime, which will ultimately help them better serve and protect their communities.”

Reliant Fire Apparatus’ new service center can accommodate up to six trucks in a climate-controlled environment. The service center’s innovative configuration allows technicians to perform service in multiple bays through the use of portable devices such as wireless lifts, metered compressed fluid dispensing tanks, and placement of compressed air and electrical connections.

The addition of mobile service units will allow Reliant Fire Apparatus service technicians to quickly and efficiently perform repairs in locations most convenient for the departments they serve. Technicians for each mobile unit will have access to a dedicated inventory of parts and tools, as well as the ability to access all online records, service history, and troubleshooting information specific to vehicles.  

For more information about Pierce Manufacturing and Reliant Fire Apparatus’ new service center facility, click here.

About Reliant Fire Apparatus

Reliant Fire Apparatus is a fire apparatus and emergency vehicle dealership proudly representing Pierce Manufacturing, Inc., Frontline Communications, Brindlee Mountain Fire Apparatus LLC, EJ Metals, and Genesis Rescue Systems. Incorporated in 1994, Reliant is the exclusive Pierce sales and service organization for Southern Wisconsin and Iowa, and a Pierce Platinum Level sales and service organization. With a team made up of knowledgeable and experienced personnel, Reliant helps define, design, specify, and build fire apparatus to best fit a department’s unique needs. Learn more about Reliant Fire Apparatus by clicking here.

About Pierce Manufacturing

Pierce Manufacturing Inc., an Oshkosh Corporation [NYSE: OSK] company, is the leading North American manufacturer of custom fire apparatus. Products include custom and commercial pumpers, aerials, rescue trucks, wildland trucks, mini pumpers, elliptical tankers, and homeland security apparatus. In addition, Pierce designs its own foam systems and was the first company to introduce frontal airbags and the Side Roll Protection system to fire apparatus. To learn more about Pierce, click here.

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