Among the list of things that firefighters expect to be reliable are our rigs, our tools, our personal protective apparel and our breathing apparatus. Undoubtedly, these all have a significant bearing on our safety. However, few give much thought to the reliability of the most important tool in...
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BARRY FUREY, a Firehouse® contributing editor, is director of the Raleigh-Wake Emergency Communications Center in North Carolina. During his 35-year public safety career, he has managed 911 centers and served as a volunteer fire officer in three other states. In 2002, Furey chaired the Association of Public-safety Communications Officials (APCO) International conference in Nashville, TN, and in 2005 he received an APCO life membership for his continued work in emergency communications.