I was conducting a leadership training class for a large fire department and I noticed a pretty big morale problem. When I started asking questions and getting to the bottom of the issue, I discovered that every decision that was being made in the department was being made without any input or...
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Great leaders take input from their followers. They solicit feedback on their performance as well as the processes in the department. Give your firefighters the ability to give open and honest input regarding ways to do things and ideas on how to improve processes. Let them make decisions and make mistakes. Help them learn from those mistakes and move forward. You will be surprised at the skills, talents, and capabilities of your firefighters if you just give them the opportunity to be creative and take initiative.
KIMBERLY ALYN is a best-selling author and a professional speaker and trainer. She is the owner of Fire Presentations (www.FirePresentations.com), a company dedicated to training workshops for the fire service. Alyn offers instruction on leadership, conflict prevention and resolution, discipline in the fire service, promotional process, command presence, communication skills, presentations skills, writing skills and sexual harassment. She is the author of eight books and five CD/DVD productions. Alyn holds a bachelor's degree in management and a master's degree in organizational management. She can be reached at 800-821-8116 or e-mail Kim@FirePresentations.com.