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Many fire departments have what is known as a "route," or "relief," company officer (a captain or lieutenant); the person who does not have a regular shift or station assignment and fills in as needed for company officers on vacation, out sick or just away from their normal assignment. Usually, this person is the one who has the least seniority and has just been promoted to the position.
The route company officer has one of the most challenging positions in the fire service. Some will argue that being on the route may be easier than having your own station and crew because you are just "passing through," and by not being regularly assigned to that crew, you don't have to take ownership or hold personnel accountable because you are only the guest for the time you are there. However, I will offer that the position of route company officer is more challenging than being regularly assigned because you always have to adapt to different situations and personnel, none of which are the same or sometimes even close.
Every fire department should put together a binder or informational packet for each of its route company officers (for that matter, give it to any officer that may be working a trade or overtime day at a different station as they may find themselves having the same questions a route company officer would) containing the following items:
- Who are that station's normally assigned personnel?
- What are the specialties of each person assigned to that station?
- What are the regular duties of each person assigned to that station, if any?
- Where should I park? Are there "reserved" parking spots I should know about?
- Where is my locker for my uniforms?
- Where is my locker for my personal protective equipment?
- Where do I sit at the kitchen table?
- Which recliner is mine?
- On what day does the station's garbage get collected?
- On what day does the recycling go out?
- On what day does the generator get maintained?
- Where are the station utility shutoffs?
- What are the most commonly referenced department policy numbers specific to this station?
- Who are the frequent station visitors and what should I know about them?
- Where do we obtain fuel for the apparatus? If we have fuel on site, is there a specific maintenance schedule to keep?
- What, if any, are the special projects the station personnel are responsible for? If there are projects, is there a schedule that needs to be kept? Is there something I can do to assist?
- What is the password to access the station computer?
- Where are the spare office supplies? Where are the spare station supplies?
- What is unique (specifications, capabilities, etc.) about the apparatus at this station?
- What are the most commonly used radio frequencies?
- Are there odd transmission areas where I may need to use different radio frequencies or specialized techniques to communicate?
- Are there special apparatus maintenance duties on certain days of the week?
- What does each of the keys on the key ring open up?
- Is there anything specific the personnel expect of you in the way of assistance with operating the apparatus?
- Who handles the siren - the driver or the officer?
- Where is the apparatus remote door opener, and who usually operates it?