Incident Review as an Instructional Method - Part II

The purpose of conducting an incident review is to evaluate performance, determine training needs and to provide instruction that will contribute to success on future incidents.


Decision-Making Critique

  • What were the tough decisions?
  • For each decision, answer the following:

    • Why was it difficult?
    • Why did you choose that course of action?
    • What one piece of missing information would have helped you the most?
    • What other actions did you consider?
    • Why didn't you choose them (other actions)?

  • Questions for general discussion at the end:

    • What would you do differently if you were in this situation again?
    • What was our biggest weakness? What was out biggest strength?

  • What are some important lessons learned from this experience?

Related:

References

  • Klein, G.A. (1998). Sources of Power: How People Make Decisions. Cambridge, MA: MIT Press.
  • Pliske, R., McCloskey, M., & Klein, G.A. (2001). Decision Skills Training: Facilitating Learning From Experience. In E. Salas & G. Klein (Ed.), Linking Expertise and Naturalistic Decision Making. (p. 44). Mahwah, N.J.: Lawrence Erlbaum Associates, Inc.