Top Ten Commandments for Recruitment & Retention - Pt 4

Who hasn’t walked into the firehouse, only to be greeted with “Hey #$!%$ (not-so-kind descriptor)! Where the hell you been?”

The following article is the fourth part of an expanded series based on my "Top Ten Commandments for Recruitment & Retention." No, you won't find these commandments etched on any stone tablets, but they are available for downloading at:

The Fourth Commandment: Be courteous, kind and forgiving.

Be courteous, kind and forgiving