How to Manage A Public-Perception Crisis:

Last year, public outrage ensued after firefighters and police officers stood on a beach in California and watched a man drown because budget cuts prevented the department from recertifying the firefighters in land-based water rescues. In Tennessee...


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Developing outstanding leaders from the top of the organization to the front line will only serve to improve your image in the eyes of the public. n

 

Kimberly Alyn, Ph.D., will present “Developing Responsible and Accountable Leaders” at Firehouse Expo 2012, July 17-21 in Baltimore, MD.

 

KIMBERLY ALYN, Ph.D., is a best-selling author and an international fire service speaker and training instructor. She is the owner of Fire Presentations (FirePresentations.com), a company dedicated to keynote presentations and training workshops for the fire service. Dr. Alyn has conducted the largest known fire service study on the topic of leadership and organizational commitment. She works with fire departments across the country on firefighter and fire officer leadership development. She is the author of 11 books and a variety of CD/DVD productions. Dr. Alyn holds a bachelor’s degree in management, a master’s degree in organizational management and a doctorate degree in management with a specialty in leadership. Dr. Alyn can be reached at: 800-821-8116 or email DrAlyn@FirePresentations.com.