Dispatch Protocols For Active-Shooter Incidents

Barry Furey explains the critical role that dispatchers and communications centers play during active-shooter events. They play an important role in firefighter safety through the collection and dissemination of timely and accurate information.


As with any other incident, fire dispatch plays an important role in firefighter safety by collecting and disseminating timely and accurate information. However, unlike other incidents, the primary threat comes from a person or persons intent on doing harm. Proper handling of active-shooter calls must be understood and practiced by your communications team.