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I know lots of people who are book smart, but operational dumb. One buddy had two conflicting knowledge-related attributes:
• Photographic memory for information
• Inability to use that knowledge efficiently during an emergency
The man knew what to do; he just could not make it work under pressure.
When you plunk yourself down in the right-front seat, you assume much power, authority and responsibility. Your people expect you to keep them safe and your fire department expects you to get the job done. Although some do not think that is a tough job, leading people in pitched battle, under emergency conditions, is not simple. For this reason, you must become a student of fire protection. You will never know all that you need to know and if you fail to develop an ongoing affection for learning more about your duties, you risk becoming a danger to the people whose lives are entrusted to you.
The need for knowledge
The need to study became apparent to me early in my career. The only way to advance in rank was to study the professional literature and then sit for civil service promotional examinations. Since these tests came about only every three or four years, it was critical not to waste any opportunity. In those days, one of the great compliments that could have applied to you was to be deemed a “student” by your peers. Far too many people picked up the books only when tests were announced, too late for them to absorb, assess and assimilate the necessary knowledge in a useful way. Students were those of us who always had our noses in the books, studying simply for what they could learn.
It has often been my thought that those of us who did a great deal of reading in those days gained an advantage that went far beyond the artificial realm of civil service testing. We acquired great quantities of knowledge that was available for use when we needed it on the fireground.
Think of this process as a sort of internal PowerPoint program installed in your brain. How can you use this knowledge to help you perform your duties? It’s simple. As you and your crew roll into an emergency scenario, compare the scene in front of your eyes with the PowerPoint images in your onboard thinking computer. Your ability to have a wide range of PowerPoint images available for instantaneous review will improve your chances of success and reduce the potential for serious mistakes that could result in injuries or worse. Unfortunately, my plan for using stored knowledge will not work for those who fail to become students of our field. No knowledge equals no images in the memory bank.
Are you aware of just how quickly things are changing? If you stopped learning about building construction before 1999, return to the books and reboot your database. Newer buildings can fall on you during even a moderate windstorm. Forget fire damage; it is a marvel that more of these buildings are not simply collapsing under the weight of a heavy rain. If you are still thinking the old way, you are a danger to your team. Similarly, if your knowledge of smoke and its dangers isn’t up to date, the latest studies are truly eye-opening. Let me suggest to you that the impact of the effects of cancer and lung damage on you and your team are truly staggering.
Let me also point out to the newer right-front-seat leaders among us that you were not born with a built-in knowledge of fire and emergency service operations. What you learned during your recruit training and your periodic fire department drills just begins to scratch the surface of what you need to know. Select a relevant array of fire service leadership and operational texts to begin building your personal library. Supplement these sources with the fire service trade publications and attend classes and conferences to see what is going on in the here and now. You also have something available to you that did not exist during most of my fire service career: the Internet. Search the available literature to see what you can learn.