Firehouse.com Online Exclusive

Weekly Drill: No. 124

Drill #124: The Listening Process

Listening is a very important part of this job and having good listening skills will only make it easier. Learn how to overcome the barriers that get in the way of becoming a good listener. 

The drill is designed to be a single page of information to conjure up discussions among your crew members. Sit down and talk about the exercises, and how they may apply to your company. But, just don't read them. Get moving. Head to an appropriate area and train.

Post the information in prominent places in your stations so it's readily available for review.

Please remember to check your Standard Operating Procedures or Guidelines (SOPs/SOGs) before using the drill.

Loading