The issue of contracting for fire protection comes up every few years in the literature of the fire service. Its popularity seems to ebb and flow with the winds of economic change. It may be that someday all of our fire protection will come from the lowest bidder. It is the wise fire service administrator who will seek to become customer responsive now, before the push to convert comes.
In our next column, we will look at the manner in which financial decisions are made which effect the quality of fire service initiatives.