2 Kiel Ave.
Kinnelon, NJ 07405-2551
By leveraging our vast experience in both the IT and first responder worlds, Penguin Communications, LLC provides specialty communications and notification services to the first responder community, such as our highly acclaimed eDispatches service.
Our subscription system is designed to use your cellular devices to receive your actual emergency calls. It is completely automated and does not require dispatch involvement. We have NO CONTRACTS to sign and a cancel at anytime policy. All departments receive a free, no obligation, 30-day trial. Our services include:
Voice Notification - Your phone rings, you answer, and your exact recorded dispatch is played
Text Notification - Receive a text that informs you of an active emergency run and simply speed dial into our system to hear the exact recorded dispatch
CAD Relay - Designed to take your dispatcher’s CAD entry and send it to you in a text message. This message is limited to 140 characters as dictated by most wireless providers. This will allow you to receive the address and type of call in progress. Your CAD system must be capable of sending this information to a single, secure email address.
PRIORITY BLAST - A true back-up in case your dispatch center goes down and can't send out pages or you need to notify the entire department of a situation immediately. You simply call in to our system, dial an access code and leave a message that is “Blasted” out as a phone call to all of your members. They are alerted with a preemptive message that says “ Please standby for a PRIORITY BLAST message from eDispatches”, followed by your actual important message. Your member phones will ring in seconds. No additional equipment is required for PRIORITY BLAST at the end user location.
Mass Messaging - This feature is FREE with any of our other services. eDispatches Custom Alert is a mass messaging feature available that allows you to send your own custom text messages to the entire department, select members or even groups that you can configure.
Join the thousands of responders who have used our system as far back as 2005. We have a reliable infrastructure spread out across the country for redundancy purposes. Our systems are monitored, and in some cases, will notify you if a problem exists on the customer end that would prevent an alert from being sent to personnel. Our support staff is friendly and ready to assist should you ever experience an issue!
Sales: 973-453-5810 x5504 or sales@eDispatches.com