Customer Support

Response Biomedical Corp. is committed to providing Customers with exceptional customer service and technical support.

Please do not hesitate to contact the Customer Support team directly:

Monday to Friday – 8:00 am to 4:30 pm PST
Tel: 1.888.591.5577 North America (toll free)
Tel: 1.604.456.6010 International
Fax: 1.604.456.6066
Email: customersupport@responsebio.com

For technical inquiries, please contact the Technical Support team:

Monday to Friday – 8:00 am to 4:30 pm PST
Tel: 1.866.525.7267 North America (toll free)
Tel: 1.604.219.6119 International
Email: techsupport@responsebio.com
24 Hour Hotline (for urgent issues): 1.604.219.6119