Eric James is a fire apparatus operator for New Hanover County Fire Rescue Department in North Carolina, where he has served since 2006. He is currently assigned to Engine 12, covering an area that is predominately an industrial and hazardous materials district. He serves on USAR Task Force 11. He began his fire service career with Leland, N.C., Fire Rescue Department in 2005 where he worked in training as well as apparatus maintenance. Eric also serves as a fire instructor for Brunswick County, N.C., and is working on a bachelor's degree in emergency and disaster management.