MacInnis wrote:
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Every time this topic comes up you show stories about guys getting THE BADGE with out degrees. Well like most stuff you can show and prove to anyone what you want. Lets see the stories of guys you got promoted faster, or was able to use their degree to advance themselves in the fire service. You can't just look at were you are going to be tom, you need to look at were you want to be in a year.
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OK, deal!
Once you’re hired it will be some time before you can even take a promotional test (not just in one year). Maybe 3 years for
engineer. Probably more like 5 years or more to be even considered for any promotion. If you can’t put together a plan, like you did to get hired, to be ready in advance of a promotion test others get ahead of you.
I knew six years from the first year I was hired there were going to be 27 officers and engineers who could retire, not including medical retirements. I set out a plan to complete my degree (on their dime), experience and have officer certifications in place before that year. Even though the tests had not been announced, I was studying and practicing up to four hours almost every day at the beginning of that magical year. In February, they announced the engineers test two months out. Just before the engineers test they announced the Captains test two months out.
I placed number 2 on the engineers test and was promoted to operator engineer 30 days later. Since my testing skill set was up to speed and I had perfected my assessment oral board presentation skills I came out number two on the captains test, beating out many angry senior members who just didn’t prepare. Six weeks later I was riding in the right seat with a new captains badge.
The real secret in getting hired and promoted is gaining the necessary oral board presentation skills to place your self high enough on the list to get a shot at the badge. Much of this skill set works for entry level and promotions too.
If you have all the education, experience and the burning desire to get that badge, you’re not getting hired, having to cool your heels in another position waiting for that next opportunity (not a bad ideal), you have be asking yourself why? You can talk all you want about what we do here, how you want it or think it should be, but the candidates you are reading about in my postings are a lot like you. The big difference is they figured out how to maximize the points in their oral boards, are now riding big red and are taking home a pay check.
Here’s how they did it. Since oral board scores are calculated in hundredths of points (82.15, 87.63, 90.87, etc), the goal is to keep building on a few hundredths of points here on this question, a few hundredths there on that answer, gaining a few more hundredths with their signature personalized life experience stories at the appropriate time, delivering the all powerful “Nugget” answers that no one else can tell, and pulling away from the parrot salvo dropping clones.
Before the clone candidates realize what has happened, these candidates have added on extra points to their score placing them in a position to be invited to the chiefs interview where they get a real shot at the badge. Just being 1 to 2 points out of the running can decide whether you will go forward in the hiring process or not.
MacInnis requested: Lets see the stories of guys you got promoted faster, or was able to use their degree to advance themselves in the fire service.
Here tis:
Captain Bob: About 6 1/2 years ago, I called you and ordered your package for entry-level firefighters. I was happy to report that the information in your program was invaluable! Out of close to 3,000 people who tested, I was hired in the first class of 30!!!
Two months ago, I was eligible to take a promotional exam for the rank of Fire Captain. I remembered how much your entry-level program helped me, so I ordered your promotional program. Once again, I am extremely happy to report that you have another success story. Out of 181 candidates who took the written test, 70 moved on to the assessment center. I was one of the 70. My final ranking in this testing process is 14!! The department is due to promote 22 in the next 30 days. Your program advice on the employee conflict, in-basket, and fire scenario were extremely helpful. I am once again recommending your program to everyone I know. Thanks again. Sincerely, Jon Dorman DeKalb County, GA
Captain Bob, Just writing to let you know the results of our promotional process. I need to start out by saying that my interviewing skills have always been my downfall. I went from a number four spot after my written and physical in my first entry level hiring process to a number nine spot from a poor interview. Fortunately I did get hired that time around. Since that process I have participated in two other hiring processes being knocked out both times at the interview portion.
I always knew what I wanted to say but could never make the words come out together the right way. I tried to clone to many answers without show casing the real me. When the opportunity came to try for a Lieutenant promotion I knew I had to do something to turn the tables. I found your tapes while doing a google search for fire department promotion help.
After reading your site I was sold on the program. I scored first on the written test, but was still apprehensive about the interview and assessment center. When I called I felt like you took a genuine interest in my situation and valued your suggestion of a personal coaching session. This step is what turned the table.
The experience I gained from the more than two hours you dedicated to helping me is unfathomable. I learned how to compose my answers in a sure fire way to draw and hold the attention of the board. Learning how to use my "nuggets" and draw on past experience was amazing.
For anyone reading this when Captain Bob says you can feel the switch flip on in the back of your head and feel yourself "in the zone" you can believe it is true! I would recommend the programs to anyone who asks it is an invaluable tool for any interview you may face. Oh yeah and by the way I finished number #1 my first time out in the promotion process. Beating out our department "interviewing master" Thanks Captain Bob!
New Lieutenant
Billy MacLeod
Franklin Twp Fire Dep
Greetings Captain Bob!
It was my second crack at the Captains promotional and I didn't want to leave any rocks unturned. I had heard about "Captain Bob" in a class I took in San Francisco and thought it was definitely worth a try. I called Captain Bob and got started by ordering his audio and video tape "Promotional Program".
Almost immediately I felt his enthusiasm and support, I felt my motivation increasing as we spoke on the phone. We got started by cleaning up my resume and making it more readable, what a difference when we were done! The oral board complimented me on submitting just a one page resume.
After receiving my package in the mail I got to work with my tape recorder, it felt a little strange in the beginning but I was going to conquer anything that got in my way of that Captains badge. I especially liked the CD and would listen to it every time I drove in the car. I found that the tape would put me in a frame of mind that would have "my nuggets" popping in to my head.
The time passed quickly and the day of the written exam had arrived, this was just the warm up. I was prepared and passed it in the high 80's.
Next came the oral exam, this is where you can separate the men from the boys and or the women from the girls. I couldn't believe how well my interview went, I was answering the questions and adding my own signature stories when appropriate.
The interview panel was looking at me like I had invented electricity, I could tell that no one else had answered this way. I had the number one score in that portion of the exam. While waiting for the assessment, which was to be six weeks later I took a neighboring cities Captain exam. Why not, I had the golden ticket to communicating.
After the assessment center was over I was invited to a Chief's interview and I didn't hesitate to call Captain Bob for more help. Captain Bob reminded me of my strengths and gave me a couple additional nuggets that would let them know I was the one for this job.
After the final Chiefs interview was given the Chief called me and informed me that I had finished #1 and that he wanted me to be one of his new Captains, I couldn't believe my ears, I was going to be a Captain. What was most interesting was the number #2 candidate was the "Oral Board Guru" who teaches interview skills at the community college.
I love my new job. I have been placed in the training division and am planning an in-house academy in April. I am also on several committee's and task forces that meet on a regular basis. The thing I like the most is that now I am in a position to get things accomplished, no more complaining about the bosses now I am one.
Captain Bob was there for me from the beginning. I did the work and he gave me the support I needed. Thanks Captain Bob!!!!! Your friend, Chris
I recently tested for LT. and Captain. After using your program I am
now #1 on the Lt. list and #2 on the Captains. Prior to your program I was #8 on the Captains and did not make the LT. Thanks.
Another milestone:
Captain Bob, thanks for your help. You gave me an oral coaching session over the summer. I doubled my competitions score and topped the oral board/assessment center. I got the Captain’s badge last week. So far you helped 3 guys from our department and your system worked for all 3 of us. 1 top score, 1 captains badge, and 1 chiefs badge. Thanks again. John
Subject: Promotional Exam
Captain Bob, the journey is done, and with success. After all the protests have been review and six weeks have past, the test results are finally official. Of the 40 candidates that took the written portion of the test, only 20 proceeded to the assessment center. Of those only 14 passed the promotional process.
I am happy to say that my performance in the assessment center put me in the number 2 position in the overall ranking. I am currently filling a long-term captains position.
Bob, the true formula to success of any promotional exam is time, dedication and tutoring. It takes dedication of your family, friends and company. You can't get through it without their help. And without seeking the proper tutoring "the cream will not rise to the top".
This is where I would like to thank you for your help. The "nuggets" you provided greatly assisted me with my success. Running with the pack is not good enough anymore. This reminds me of a saying I once heard, "Life is like a dog sled team, if your not the lead dog the view never changes."
The view is changing for me, during the life of this promotional list our department will open a new station, and with the retirements expected the captains promotions should exceed 8 positions.
Again, thank you, without your help the results would not have been quite the same. If I can be of any assistance to you or your students please do not hesitate to let me know.
Jeff Breasher, Engineer, (A/Capt. Sta. 39B) San Ramon Valley Fire District
This just in:
I wanted to tell you that I attended a workshop last Tuesday put on by our Fire Chief's Assn. (They also do a majority of Promotional Testing assessment and interviews) They charge $85each for an 8 hour class on a variety of topics--like assessment centers, in-basket, oral interviews. I found out about it after my coaching session with you on Monday so I figured it couldn't hurt. Everything you said was RIGHT ON THE MONEY!!! The afternoon session was a mock interview where actual Chiefs asked the questions. My first question was "Why do you think you are a better candidate than the rest" It was SHOWTIME! Some guys that were watching actually clapped, and a LT sitting next to me said, "I'd promote you today!" The point is all of this stuff is starting to make a little bit of sense and I could not have done it without you--so, THANKS AGAIN! I also told everyone in the class about your website.
So, Thanks again--and if you have any advice about the closing statement or advice about my weakness answer--I'd really appreciate it!
Thanks again!--Jeff J
Well, Low and behold this follow up just arrived from Jeff after his first promotional up against 19 other candidates:
So, it went something like this....
Monday was the Oral Exam--the part I was dreading. It was 5 questions in a group interview format and I thought I did pretty well. The results were posted on Tuesday and I scored a 12.76 out of 15--not bad considering the top score was 13.20. I remained at the top of the list from the previously scored professional achievement points, seniority, and department evaluations. I felt confident that I had done the best I could have in the interview. I was A LOT more prepared than I would have been had I not used your program.
Now, I'm not from some big city department--my town has 40 full time firefighters. And, $$$$ bucks is some big money--but, it was worth every penny! It gave me the confidence and encouragement to do the best job I could! THANK YOU!
Today was the written exam--worth 40%. I scored in the top 3 and remained at the top of the list. I should get my (LT) badge in January.
I read all of the other candidates emails on your site and I thought that maybe your program works for them---on BIG departments---but it might not work for me. I could not have been more wrong! Your entire program from the video to the tape to the handouts worked like a charm. And the private coaching was awesome. I'll tell you what really sold me---when took the time to call me on the phone and answered every one of my questions. That really meant a lot!
So, if you have anyone that is skeptical, send 'em my way. If you're ever in Chicago, let me know, I'll buy you dinner. AND THANKS A MILLION!
And you were right---THERE'S NO BETTER FEELING IN THE WORLD!
Be safe!--Firefghter Jeff Janus
It happened! The 2100 badge in our program. It just happened to be a candidate we helped get a firefighter job and now his first captains badge.
Here's how:
“Getting the job is like winning the lottery” We’ve all seen the California Lottery commercial telling us “You have to play to win”. Capt. Bob will teach you to play.
As a student firefighter I use to avoid Capt. Bob when he was on duty. As I would pass he would always ask me one of the dreaded interview questions, which I didn’t have any clue how to answer. He would then ask me how I was preparing for the “process”. I would tell him anything to save myself the humiliation of not having a clue.
Capt. Bob knew that I had the training, education, and experience to get the job. He also knew that I had the answer to all those questions I avoided. I just needed a script to present my package. Capt. Bob offered personnel coaching repeatedly. I finally broke down and accepted the fact that someone could help me.
Two weeks after the coaching session, I had two interviews on the same day. Both cities offered me a badge…Capt. Bob was at the ceremony were my wife pinned my badge; It was a very proud moment.
I have been with my department for almost eight years. I gave Capt. Bob a call to let him know that I would be taking the Captains Test and again he offered coaching. I did not hesitate taking him up on this most recent offer.
I have been to the other promotional workshops out there. They will teach you what an Assessment Center is, but not how to master it.
I reviewed my Assessment Center scores with the Personnel Director; She could not believe this was my first time to take the test. I missed being number 1 on the Captains list by 1/8 of a point. Had I handled my role-play exercise as Capt. Bob advised me, I could have been number 1 by a several points. Most importantly, I have recently been appointed to Captain.
The Promotional Program, coaching and inside secrets for the chief’s interview placed me in #2 position. Everything happened the way he said it would. Everything. Even nailing my badge the first time out.
Capt. Bob tells me this is badge #2100. This number would be much higher if he counted all the badges his students have been offered, not just the badges they are wearing.
You don’t know what you don’t know. Capt. Bob will teach you to play. Thank you Captain Bob., Jarrett Anderson CAPTAIN!!!!
Follow up:
Captain Bob, It's funny your e-mail came today, this morning at a mutual aid drill I was approached by a BC from another Dept. He was a rater on my assessment center fire simulation. He congratulated me on my new position and stated that my simulation was one of the best he had ever seen. He stressed ever, and he is not a young guy. He continued with how imprested he was with my "command presence". Thank you again for the great coaching. By the way, the job has exceeded every expectation and more.
My driver has been a medic in the department for 22 years, and my tailboard is about to make permanent status. I have a great crew. Thanks, Captain Jarrett Anderson
Captain Bob,
I had to write to thank you for making your program available. Over a year ago I ordered your promotion program to see if it could help me fine tune my assessment skills. The department that I work at was months away from having one of three Battalion Chiefs retire. At the time I had been in the fire service 14 years and had successfully passed the assessments for promotions to my then current level of Captain. I had been working to graduate from college with a fire science degree in order to meet the education qualifications for the position. I already meet the requirements of time in grade as a Captain. The other candidates that I would have to go against for
the position had 19, 25, and 27 years on the job and had extensive
experience as acting Battalion Chiefs.
I followed what you said by buying a tape recorder and practicing my part. I knew that I had to set the mark after drawing numbers and being selected to go first in front of the interviewing panel. I walked in totally prepared for anything that I could imagine that could come up. I even had a bucket full of "nuggets". I handed out notebooks to each panel member that I had prepared in order to show them the different things that I had done as a supervisor that made me ready to take on the roll of Battalion Chief. I walked in with facts and figures ("nuggets") not dreams and ideas. You were
right, they all stopped and watched as I performed. It was hard to keep from cracking up. I left knowing that those that followed me were in trouble.
To make this story short, I came in NUMBER ONE. Your program gave me the edge that I needed. THANKS and keep up the excellent work.
Battalion Chief David Eddins
Albany Fire Department
Albany, Georgia
PS: If anybody passes up on buying your program they are CRAZY!!!
Paul was going for a captain’s position for LA City. He faxed me his proposed script for his presentation. Buried in the third page was his true strength . . . Training! Paul had a long history training in his department, sheriff’s department, and county swift water rescue. Once training was moved to his opening and main theme, he was operating from his strength.
Paul's was going for his first Captain's test. He tested with 500 other candidates at LA City. He was fighting seniority credits and experience. All he was hoping to do was get on the list and get some acting time.
In his second interview, a panel member from training asked him what part training would play as an officer? Paul asked to use the white board to demonstrate. It was show time! It was Paul’s true love and strength. He was in his element up at the board asking more questions and demonstrating he was an experienced trainer. The training chief beamed. Paul’s confidence exploded. How could they not consider him for the position? He blew the doors off his oral board panel.
He didn't just make the list. He ended up number six out of five hundred his first time out. A month later he was one of the first 20 badges hired off that list.
How about a new fire chief:
Bob & Rob,
Been reading your stuff for years, apparently it worked. The city didn't even interview anybody else. Keep pushing people to be where they need to be.
Here's the press announcement:
http://www.wekz.com/home/news.cfm?date=1/25/2005
You guys are the real deal. I couldn't believe you took the time to call and congratulate me. This department really is the climax of my career. Not a busy dept by any means, but just what I was looking for to finish my career. We are a small P-O-C department with 4 engines, and a truck, 52 members and only about 200 calls a year. It is the greatest place in the world to be Chief. We work on a first name basis, and have a true two way dialogue about department issues. This is my third department, and it feels like this is where I "grew up". Not many people are lucky enough to have the opportunity to lead two departments and make a difference. All of this is because of the nuggets I picked up from you. Hey, guys THIS WORKS FOR PROMOTION TOO! I would, and will wholeheartedly recommend your program to anyone who is looking to advance to the upper echelon's of management.
Thanks again, and you will always be welcome at our house!
Daryl A. Rausch, Fire Chief
Monroe Fire Department 1110 Eighteenth Avenue Monroe, WI
608-329-2575
drausch@cityofmonroe.org
More success stories here:
http://eatstress.com/promobadges.htm
You can find more on testing secrets in the Career Article section from the Jobs drop down menu just above this posting.
"Nothing counts 'til you have the badge . . . Nothing!"
Fire "Captain Bob" Author, Becoming A Firefighter and
Conquer Fire Department Oral Boards
www.eatstress.com
888-238-3959