1. #1
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    Question Username or password problem

    I'm having a username or password problem with the AFG site. It's the middle of the night so I haven't called the help line yet. I'll call tomorrow if need be. I haven't logged in since late April. It says the account has expired or the username or password are not valid. Is this possibly a bad sign that we were rejected?

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    I just tried to log in to see if it might be a server issue but I had no problem signing in. Have you tried more than once (assuming you have) and are you sure you have the correct password? I don't believe it has anything to do with a rejection, more likely wrong user or password. Your caps lock isn't on is it? Maybe the more seasoned members here have seen this issue in the past.

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    Yep I tried all that. Checked caps, etc. Tried several times. I'll give them a call tomorrow.

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    Quote Originally Posted by ffemt318 View Post
    I'm having a username or password problem with the AFG site. It's the middle of the night so I haven't called the help line yet. I'll call tomorrow if need be. I haven't logged in since late April. It says the account has expired or the username or password are not valid. Is this possibly a bad sign that we were rejected?
    It is by no means an indication that your grant was rejected so relax. It is some sort of glitch and that is all. Call them this morning and they will get it straightend out for you.I would suggest that you make sure you are the listed contact person or the alternate contact or they cannot talk to you about it.
    Kurt Bradley
    Public Safety Grants Consultant

    "Never Trade Skill for Luck"

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