Dealing with unruly people.
Hey, semi-new volly here. Just today we had a 10-50 where we were required to shut down a major highway for 15-30 minute periods at a time. (An 18 wheeler trailer carrying a full load of wood chips buckled as it went over a bridge.)
Anyways, it came to my attention that not everyone will be happy with everything you do, when I was threatened to "have the police called on me" because I told him he couldn't go through. He asked for my name and whatnot, I obliged and a few minutes later as I was driving the truck past, out of my rear view I saw the 1-finger salute greeting me! Boy, had I hit a nerve! Apparrently the county sheriff (who is also dispatch) told them the same thing I had.
I'm just looking for some tips on how to deal with stupid/unruly/******* people that you may encounter during an incident. Feel free to share any good stories you have too!