Need help with firehouse software moving from one computer to another
Hey all, trying to move FH 7.5 from one pc to another. I contacted ACS's support and got instructions on how to do it and I followed them, but there is a problem. We have one license. When I try to login on new computer. I get the following statement:
"Your maximum concurrent user limit of 1 has been exceeded."
I have shut down old PC and both are connected to the internet. We needed to switch over the weekend because we wanted to keep down time to maximum and we're a vollie dept so IT time during the week is difficult and this is becoming a big problem because our old PC is dying.
Does anyone know how to get around this? We just want to make sure things work on new PC before we decom the old pc.