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  1. #1
    Forum Member Jonnee's Avatar
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    Angry Delta Airlines Charge Soilders for extra baggage

    Delta Airlines charge returning home, troops for extra baggage!

    You would think that these bistard would have not charged them.

    I stop flying Delta several years ago!



    http://abcnews.go.com/US/delta-charg...ry?id=13791417


  2. #2
    Forum Member DeputyMarshal's Avatar
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    Delta charges everybody for extra baggage. So what?
    "Nemo Plus Voluptatis Quam Nos Habant"

    The Code is more what you'd call "guidelines" than actual rules.

  3. #3
    Back In Black ChiefKN's Avatar
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    BOOOO

    Cut the men and women in uniform a break....
    I am now a past chief and the views, opinions, and comments are mine and mine alone. I do not speak for any department or in any official capacity. Although, they would be smart to listen to me.

    "The last thing I want to do is hurt you. But it's still on the list."

    "When tempted to fight fire with fire, remember that the Fire Department usually uses water."

  4. #4
    Forum Member nmfire's Avatar
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    How is this news??? Delta's policy has been that way for a long time. The soldiers were given incorrect information by their superiors. What do you want the ticket and gate agents to do, rewrite airline policy on a whim and get fired?
    Even the burger-flippers at McDonald's probably have some McWackers.

  5. #5
    Forum Member DeputyMarshal's Avatar
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    Quote Originally Posted by ChiefKN View Post
    Cut the men and women in uniform a break....
    Why? (Although I see Delta has done so for PR anyway...)
    "Nemo Plus Voluptatis Quam Nos Habant"

    The Code is more what you'd call "guidelines" than actual rules.

  6. #6
    Back In Black ChiefKN's Avatar
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    Quote Originally Posted by DeputyMarshal View Post
    Why? (Although I see Delta has done so for PR anyway...)
    Because they are serving this country... you don't think that veterans and active duty folks deserve a break?

    Why give a senior citizen discounts?

    I think its a small thing to do for those who sacrifice in the service of this country.
    I am now a past chief and the views, opinions, and comments are mine and mine alone. I do not speak for any department or in any official capacity. Although, they would be smart to listen to me.

    "The last thing I want to do is hurt you. But it's still on the list."

    "When tempted to fight fire with fire, remember that the Fire Department usually uses water."

  7. #7
    Back In Black ChiefKN's Avatar
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    Quote Originally Posted by nmfire View Post
    What do you want the ticket and gate agents to do, rewrite airline policy on a whim and get fired?
    Hmm... i'm reading the few posts so far, and noone is proposing that.

    But go on, I can see its fun for you to get worked up.
    Last edited by ChiefKN; 06-08-2011 at 10:59 PM.
    I am now a past chief and the views, opinions, and comments are mine and mine alone. I do not speak for any department or in any official capacity. Although, they would be smart to listen to me.

    "The last thing I want to do is hurt you. But it's still on the list."

    "When tempted to fight fire with fire, remember that the Fire Department usually uses water."

  8. #8
    Back In Black ChiefKN's Avatar
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    I am now a past chief and the views, opinions, and comments are mine and mine alone. I do not speak for any department or in any official capacity. Although, they would be smart to listen to me.

    "The last thing I want to do is hurt you. But it's still on the list."

    "When tempted to fight fire with fire, remember that the Fire Department usually uses water."

  9. #9
    Forum Member CaptOldTimer's Avatar
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    Quote Originally Posted by DeputyMarshal View Post
    Delta charges everybody for extra baggage. So what?


    Did you read the story?

    These were soliders returning from a combat zone! Why not let them have the extra baggage and not charge them. A small price to pay to show appreication.

    Have you ever been in the military?

    You don't screw service people or veterans.
    Stay Safe and Well Out There....

    Always remembering 9-11-2001 and 343+ Brothers

  10. #10
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    I am glad to see that Delta has changed a misguided policy (at best). I tend to agree with those saying the ticket or gate agents shouldn't be held to the fire for this; they were enforcing a corporate policy. I also would hope that given the nature of their travel, and the nature of the extra bag mentioned, that at least some type of "wink, wink, nudge, nudge" arrangement could have been made.

    One point not made in the linked article, but it did air on the 6PM news I saw. ABC checked with a variety of other carriers and they all had similar policies, but all changed based on this one episode. They all saw the common backlash against Delta and "proactively" changed their established policies prior to ABC airing the report. It was not just Delta.
    Opinions expressed are mine alone, and do not necessarily reflect those of the Philadelphia Fire Department and/or IAFF Local 22.

  11. #11
    Forum Member CaptOldTimer's Avatar
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    The arz wipes have changed their policy.

    I would think too many folks plus all the service groups, American Legion. VFW, DAV and others gave them a rash of grief.


    http://www.cbsnews.com/stories/2011/...20070133.shtml
    Stay Safe and Well Out There....

    Always remembering 9-11-2001 and 343+ Brothers

  12. #12
    Forum Member JayDudley's Avatar
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    Default Policies

    Why does it take something like this to make a change in a policy. They should have done the changing before anything happened. Wake up companies......how about giving those who serve our country a break.
    Respectfully,
    Jay Dudley
    Retired Fire
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  13. #13
    Let's talk fire trucks! BoxAlarm187's Avatar
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    Quote Originally Posted by DeputyMarshal View Post
    Why? (Although I see Delta has done so for PR anyway...)
    Because it's the right thing to do for the folks that have been overseas serving the US, spending a year or more away from their families, and generally living in conditions that few of us would want to.
    Career Fire Captain
    Volunteer Chief Officer


    Never taking for granted that I'm privileged enough to have the greatest job in the world!

  14. #14
    MembersZone Subscriber voyager9's Avatar
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    "For me it was a weapons case, holding my M4, 203 grenade launcher and a 9-mm, the tools that I used to protect myself and Afghan citizens while in the country,"
    He should have just taken it as his carry-on.

    It sounds like Delta already provided a break.. They allowed soldiers under orders to have 3 bags vs 2 for everyone else. So it's appears to be an issue that the number of bags isn't enough for long deployments. That's different then Delta not providing anything.
    So you call this your free country
    Tell me why it costs so much to live
    -3dd

  15. #15
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    As I see it,

    REALITY SHOULD have been that Troops returning from ANY Combat deployment SHOULD ONLY be flying in aircraft contracted out to move them....IF that were the case then Delta or ANY airline should have NEVER applied ANY of their "standard" rules towards them....these flights should be ONLY for Service members and service members only.....period....any and ALL luggage moving with the troops should simply go with them....no questions asked and certainly NOT charged for additionally to the troops.....

    Simple solution to that ever occuring again......

  16. #16
    Forum Member DeputyMarshal's Avatar
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    Quote Originally Posted by ChiefKN View Post
    Because they are serving this country... you don't think that veterans and active duty folks deserve a break?
    On everything? No. I certainly don't think that a public carrier should be expected to pick up part of the cost of their transport on orders.

    Why give a senior citizen discounts?
    Because somebody decided it's good marketing. Presumably they account for a valuable market to influence. Soldiers? Honestly? Not so much.

    I think its a small thing to do for those who sacrifice in the service of this country.
    That ranks right up there with, "It's for the children."

    Respect and thanks are one thing; expecting every private business to roll over and make special accomodations is another.
    "Nemo Plus Voluptatis Quam Nos Habant"

    The Code is more what you'd call "guidelines" than actual rules.

  17. #17
    Forum Member DeputyMarshal's Avatar
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    Quote Originally Posted by CaptOldTimer View Post
    Did you read the story?
    Yes. So I know they're getting reimbursed by the service. As they should be.

    These were soliders returning from a combat zone!
    Which is why the military should be picking up the entire tab -- not a public carrier.

    Why not let them have the extra baggage and not charge them.
    Because it would be unfair to the other passengers.

    You don't screw service people or veterans.
    Nobody was "screwed" here. They just didn't get special treatment -- nor should they have. It's not Delta's job to finance the military's screw ups.
    "Nemo Plus Voluptatis Quam Nos Habant"

    The Code is more what you'd call "guidelines" than actual rules.

  18. #18
    Forum Member DeputyMarshal's Avatar
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    Quote Originally Posted by Northern Lights FF View Post
    REALITY SHOULD have been that Troops returning from ANY Combat deployment SHOULD ONLY be flying in aircraft contracted out to move them....
    Agreed. As soon as you start moving troops via public carrier, it's entirely reasonable to apply the same rules as for anyone else.
    "Nemo Plus Voluptatis Quam Nos Habant"

    The Code is more what you'd call "guidelines" than actual rules.

  19. #19
    Back In Black ChiefKN's Avatar
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    Quote Originally Posted by DeputyMarshal View Post
    On everything? No. I certainly don't think that a public carrier should be expected to pick up part of the cost of their transport on orders.
    My heart bleeds for poor ol' Delta airlines. Those extra charges are crap, if they want to pass them on to the troops. Fine. I reserve the right to think that it's a pretty ***** way for them make a buck.

    Respect and thanks are one thing; expecting every private business to roll over and make special accomodations is another.
    It seems Delta disagrees with you.
    I am now a past chief and the views, opinions, and comments are mine and mine alone. I do not speak for any department or in any official capacity. Although, they would be smart to listen to me.

    "The last thing I want to do is hurt you. But it's still on the list."

    "When tempted to fight fire with fire, remember that the Fire Department usually uses water."

  20. #20
    FossilMedic
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    Quote Originally Posted by DeputyMarshal View Post
    Why? (Although I see Delta has done so for PR anyway...)
    They are not getting a "break."

    Department of Defense has a contract with Delta and the other carriers on military transport.

    Problem was that the DoD orders authorized four pieces of luggage.

    The contracts would pay for four pieces for 1st class passengers but only paid for three pieces for those DoD members flying coach.

    The soldiers will get reimbursed for the luggage fee - along with their per-diem travel expenses - when they submitted their travel documents.

    It still sucks, but not sure Delta is being the bad player.

    The contract with Delta should have matched the travel authorization orders.

    Imagine that they do, now.
    Last edited by MikeWard; 06-10-2011 at 06:22 PM.

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