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  1. #1
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    Default Cracked Frame Rail on E-One

    Hi Folks,
    I have a 2000 E-One Transport Engine that has developed a five foot crack in the frame rail above the rear axle. Suppose to have a life time warranty but E-One is saying it is environmental and refusing to cover it. This is based on a picture we sent them, nothing else. Our specialists that have looked at it say it was improperly coated and sealed. The engine is unsafe to put back on the road. Our mechanics in 27 years have never saw a cracked frame on any vehicles. Anyone else having frame issues with E-One? Thanks


  2. #2
    Forum Member EastKyFF's Avatar
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    I'm mostly only posting to keep this thread bumped. We have two E-Ones but they're on commercial chassis.

    Don't back down. That's a major issue and they should stand behind it, or at least look for themselves and give some kind of pretend excuse why they think it's environmental.
    "Be polite, be professional, but have a plan to kill everybody you meet.Ē
    --General James Mattis, USMC


  3. #3
    Let's talk fire trucks! BoxAlarm187's Avatar
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    This is a big deal, and one that it sounds like you need to get an attorney involved in ASAP. While virtually every warranty will have exceptions, a manufacturer the size of E-One selling a chassis/frame rail warranty that would have exceptions for "environmental" issues is ridiculous. They sell chassis worldwide - are they also refusing chassis claims in the northeast and Canada?
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  4. #4
    Forum Member FWDbuff's Avatar
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    Quote Originally Posted by BoxAlarm187 View Post
    This is a big deal, and one that it sounds like you need to get an attorney involved in ASAP.
    I agree. Get your Dept or Municipal Solicitor involved, have him/her send them a registered letter/return receipt requested demanding action.
    "Loyalty Above all Else. Except Honor."

  5. #5
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    Please post the picture! A 5 foot crack is hard to imagine!

  6. #6
    Forum Member SFD_E73_RET's Avatar
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    KCFD had some E-One aerials that that frame rails cracked several years ago, kept it pretty quite.

  7. #7
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    Quote Originally Posted by SFD_E73_RET View Post
    KCFD had some E-One aerials that that frame rails cracked several years ago, kept it pretty quite.
    Did the aerials have frame liners, double, or triple rails ? Sounds like this could have been a engineering mistake. We have a 40 year old Mack CF and the frame rails look like there new, and this aerial is used here in the salt, snow, ice, etc !
    Last edited by Woodbridge; 10-05-2012 at 07:24 PM.

  8. #8
    Forum Member SFD_E73_RET's Avatar
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    Quote Originally Posted by Woodbridge View Post
    Did the aerials have frame liners, double, or triple rails ? Sounds like this could have been a engineering mistake. We have a 40 year old Mack CF and the frame rails look like there new, and this aerial is used here in the salt, snow, ice, etc !
    I didn't get any details, I was told by the facility that fixed them about 4 years ago. It was several years before that that the repairs were made.

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  10. #10
    Forum Member FIREMECH1's Avatar
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    Quote Originally Posted by salvage View Post
    I know this story very well. I was there and lived through the ordeal and the aftermath.

    FM1
    I'm the one Fire and Rescue calls, when they need to be Rescued.

    Quote Originally Posted by EastKyFF
    "Firemens gets antsies. Theys wants to goes to fires. Sometimeses they haves to waits."

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