Originally Posted by
tree68
A manager may or may not be a leader. We all hope they will be, but not necessarily. But they're still in charge - they give orders and we follow those orders.
A leader may or may not be a manager. Most of us have encountered a non-officer/manager who has the respect of all his/her co-workers (or to be fire-specific, fellow firefighters) and who we would follow anywhere. If an officer/manager is smart, they'll learn who these leaders are, and involve them.
Said leaders (often called "opinion leaders") may not want to become an officer as such.
In a case like this, perhaps a mention to the opinion leader might be a logical action.
But when it comes down to something like discipline (even a verbal counselling), that's management's job. In the fire service, management is our officers.