1. #1
    Forum Member

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    Dec 2009
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    Default Closeout Problems

    Please Help!

    I have checked about every month since the we finished our award purchase to close out my grant! Since this time, "grant closeout" on my fema portal status page has not been available. I was recently contacted by a FEMA individual requesting I close out my grant and sure enough there was the "grant closeout" selection available. I have completed all but one of my forms and each time I finish filling out the form it says, "Page Not Found" I am starting to panic because I don't want it to hinder our chanced at a SFER award! Please help, what can I do?

    HJas anyone else experienced this problem?

  2. #2
    Forum Member

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    Dec 2009
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    121

    Default

    Call the help desk or your regional rep and explain the issue. They can check on it and provide guidance. At least contacting them they can document your effort and clear any holdups if technology is an issue. There have been several glitches along the way including pages missing or displayed improperly but saved properly. Also heard of problems with grant closeouts not appearing or lack of being notified that the modules were ready after being notified earlier that the modules were delayed and unavailable.

  3. #3
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    ktb9780's Avatar
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    Dec 2004
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    Auburndale, FL
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    Default

    Skip the help desk and go straight to your regional FPS.
    Kurt Bradley
    Public Safety Grants Consultant

    "Never Trade Skill for Luck"

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