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  1. #1
    Forum Member medic190's Avatar
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    Default FD Dept characteristics (I) issue

    Reviewing my application for last minute polishing before submission, I noticed the second question (what kind of organization do you represent) show "all paid / Career" instead of the "all volunteer" that I selected. When trying to change it, it doesn't change regardless of whit I select...

    Anybody else noticing this before I contact the help desk? Good thing I preformed a full review or I would have changed my chances...


  2. #2
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    Default

    Happened when some clicked Urban/Suburban/Rural before, accidently clicked yes for federal lands only, etc, and it won't undo.

    If you don't want to contact Helpdesk you can delete the whole thing and start over. But pretty sure it's worth the phone call, they can fix it behind the scenes.

    And whoever submits, go right back into it and make sure that you review everything again, just in case there are some gremlins still hiding out.

  3. #3
    Forum Member medic190's Avatar
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    Default

    Before calling the help desk, I checked the web site and found:

    *Note* Please use Internet Explorer to fill-out and submit your AFG application. Chrome and Firefox browser errors have been reported.

    Went into application with IE and was able to fix the issue... Am going to keep an eye on it for other gremlins though....

  4. #4
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    Had the issue with IE too, department was trying to fix using IE, we went in with IE9 and IE10, couldn't budge it. Was the 1st week of the app period so might have been resolved by now within IE.

  5. #5
    MembersZone Subscriber ktb9780's Avatar
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    Auburndale, FL
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    Had the issue with several clients but, when I logged in I was able to correct it for them every time.
    Kurt Bradley
    Public Safety Grants Consultant

    "Never Trade Skill for Luck"

  6. #6
    Forum Member Not2L84U2's Avatar
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    Catlin, IL, USA
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    Default

    Had the same problem with my iMac using Firefox. I was able to use the arrow keys and then select it by hitting enter.
    Last edited by Not2L84U2; 12-01-2013 at 12:54 AM. Reason: Spelling

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