Their Facebook page https://www.facebook.com/FDCamHD?ref=br_tf is covered by posts of people who never got their helmet cameras or the cameras they got were DOA or died young, with no warranty help from them. They do not respond to phone calls or e-mails or even the BBB. They are out of Jacksonville, FL. They ripped me off too, but luckily I paid with PayPal and will get my $250 back.

Don't confuse them with FireCam http://firevideo.net/, a reputable company out of Belleville, ILthat makes good helmet cameras.