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  1. #1
    Junior Member
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    Unhappy Slow Firehouse.com web site. Why?

    Have others out there had problems with this site being VERY slow? It will take 2 or 3 minutes to load the images on the main page for example. None of the other sites that I go to are even close to being this slow. Do others have this problem? If so I think this site needs some hardware work or something <img src="frown.gif" border="0">


  2. #2
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    I'm no Computer Genious or anything but sometimes delays are caused by the amount of people on a particular site or your modem connection. For example if you have dial up service you may see slower reaction than some one like me for example that utilizes a T1 Server....Connections are almost instant. If you use a lap top you're going to see slower reactions than using a regular computer....Like I said I'm no Computer Expert but those examples are what I've had happen to me
    ***The Opinions expressed here are strictly my own and do not reflect those of the Department to which I am a Member ! ***

    Stratford Fire Co. # 1.."Any Job ~ Any Place ~ Any Time"

    Check us Out www.stratfordfire.com

  3. #3
    Senior Member BFD196's Avatar
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    It may be your connection, but they`re probably just getting a lot of traffic. I`ve noticed the problems during the day, and I have cable. At night, it`s usually better which is why I suspect it`s just high unusually traffic.

  4. #4
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    It's getting slower everyday...and I have high speed DSL. There is an awful lot of information here to load. They may need to archive the forums as they are getting very lengthy. This would put a little speed back into the system. <img src="rolleyes.gif" border="0">

  5. #5
    Senior Member apatrol's Avatar
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    Could be slow at times for various reasons such as: Internet backbone congestion, Firehouse internet connection congestion, server load, and numerous other factors. I bet if Firehouse had more support for there new pay features speed would increase from the extra money they will have available to pay for new hardware and a larger pipe to the internet. You get what you pay for.... Later Andy

  6. #6
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    I have also noticed a slow down on this site. I'm sure there is a logical reason for this slow down.<br /> As far as money goes I would think with all the advertisemeants on this site they can afford to look into speeding things up. Maybe someone in charge of the site could explain the slow down.

  7. #7
    Administrator
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    Hello all

    Our banner server has been slow the past two weeks or so, which, depending on your browser type (mostly Netscape) may cause issues. Most of these issues seem to been resolved. Traffic during the day can be extreme at times, but our server can take a major load and that isn't really an issue unless its something major going on.

    We do encourage everyone to sign up pre-register for our MembersZone service and save on some great services we'll be offering early this year to ensure Firehouse.com has a long and prosperous future. Ads pay for some things, but far from everything.

    Thanks<br />WebTeam

  8. #8
    Senior Member BFD196's Avatar
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    [quote]They may need to archive the forums as they are getting very lengthy. <hr></blockquote>

    Yeah, that would be a great thing to do. There are duplicate threads, and multi-page forums all over. A simple pruning would clean this place out big time, and I don`t think people would miss topics that are 30 or 60 days old.

    Luckily these forums seem to run great by themselves when it comes to members, I never see any need for bans and stuff, but maybe it`s time to apoint some reliable mods and admins to keep the place running a bit better? I run a BBS like this already, I`d be glad to help or oversee a staff here if needed.

    Edit: I just looked around, there really aren`t that many huge forums here, odd.

    [ 01-03-2002: Message edited by: BFD45 ]</p>

  9. #9
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    Angry

    I have found, that irregardless of the time of day:the site is soooo slllloooowwwww.........<br />I'm no PC guru, but this is by far among the <br />nations slowest websites! Why? I have'nt a clue,<br />but I do know it's not because of my PC, ISP,<br />etc. What gives web-team? This subject was<br />brought up a # of months ago in this forum,<br />w/the promise of increased speed. Perhaps I missed<br />it when I was making a fresh cup of tea & went<br />out for donuts while waiting for the "forums"<br />to d'load!

    <img src="mad.gif" border="0">

  10. #10
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    I surf on during lunch or in occasional slow periods at work on a fractional T1 line, and I have no real problems on any regular basis.

    These pages DO have about a zillion individual components each, though, and I bet they do take forever on POTS (plain-old-telephone-service) lines.

    Just a general Internet observation...I've noticed a lot of problems with Domain Name Servers (DNS) down the line somewhere lately. This wouldn't be Firehouse's problem, but failures in these babys can wreak havoc all over the network.

  11. #11
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    Just a few quick questions for those who have posted:

    a) what speed connection are you using

    b) what browser

    c) is the 'slowness' referring to the FORUMS or the site as a whole? Any sections in specific?

    Thanks<br />WebTeam

  12. #12
    Senior Member BFD196's Avatar
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    1.Cable<br />2.IE 6<br />3.On the forums, the problem has become really bad. But it`s still kind of on and off. The site seems to be working ok, other then an occasional slow down.

  13. #13
    B33
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    Angry

    I am using an ISDN hook up, which has been fine up until a couple of weeks ago - sometimes I cannot read certain pages within the forums as I get an error message saying "Script error cannot display page".

    Speed seems okay except late afternoon at about 1700hrs GMT.

    Hope it helps and is resolved soon.

    Bob<br />"and the beat goes on"

  14. #14
    IACOJ Agitator Adze39's Avatar
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    [quote]Originally posted by BFD45:<br /><strong>1.Cable<br />2.IE 6<br />3.On the forums, the problem has become really bad. But it`s still kind of on and off. The site seems to be working ok, other then an occasional slow down.</strong><hr></blockquote>

    Same here
    IACOJ Agitator
    Fightin' Da Man Since '78!

  15. #15
    Forum Member firemangeorge's Avatar
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    More likely a problem with your internet provider. Just because you have cable or ADSL, there are still a certain number of hops from one place to another. With my ADSL connection, it is 16 hops from me to firehouse.com. I never notice any slow performance on FH, but have experienced slow or even non performance elsewhere. Run a trace route on your provider. Go to your DOS prompt and type:

    tracert <a href="http://www.firehouse.com" target="_blank">www.firehouse. com</a> <br />Enter

    It should look like this:

    C:WINDOWS> tracert <a href="http://www.firehouse.com" target="_blank">www.firehouse. com</a><br />(Won't work on MAC's, sorry, you'll need special software)

    Sit back and watch the jumps. One of those IPs is responsible for the traffic problem. It could be anything, high volume, inferior connection, etc. And it can change depending on the time of day. If one of the IPs handles big database operations, it could kill your speed. <br />Once it finishes, type:

    Exit<br />Enter

    to leave DOS.

    Good Luck

    [ 01-11-2002: Message edited by: fireman george ]</p>
    See You At The Big One

  16. #16
    IACOJ Agitator Adze39's Avatar
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    [quote]Originally posted by fireman george:<br /><strong>More likely a problem with your internet provider. </strong><hr></blockquote>

    Ummm...no

    If that is the case, then how come it is ONLY the forums that go slowly...the rest of firehouse.com runs smoothly...

    Its because the forums execute on the server and the server then returns an HTML page for you to view in your browser. When you have alot (unknown number) of people looking at and participating in these forums, you are overtaxing the webserver. Think about how many pages the cgi script is trying to create at once, and then add on all the other plain pages that are being served also...
    IACOJ Agitator
    Fightin' Da Man Since '78!

  17. #17
    Senior Member BFD196's Avatar
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    What you said about overtaxing the server reminded me about incidents that we kept having at our BBS with version 6. Apparently, this version only uses one main CGI file, while other versions use multiple. Our bandwith consumption rose dramatically when we installed version 6. We ended up downgrading to stay within bandwith restrictions, until a miracle happened, and we got the money for a dedicated server. Maybe it`s this version causing the problems.... <img src="confused.gif" border="0">

  18. #18
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    Hey folks

    We're going to try a few things over the coming week to try to get down the load. We've already pruned all posts in the Firefighting (our most popular) Forum over a year old. We'll try tweaking a few other things as well. Sometimes hundreds of people at one time may be surfing the forums which can bog it down. The next step up for the boards (bandwith wise) we feel is an inferior program. However, we're going to be switching all userids to our MembersZone system within a few months and we will be switching to a different database system. With over 20,000 registered users and likely significantly more than that surfing each week, we'll continue to work to improve performance and if needed, move the forums to their own unique server if all else fails.

    Thanks for your support, and we encourage you to Pre-Register for our MembersZone ... more information coming on that soon including new additions to the service!

    Thanks <br />WebTeam

  19. #19
    Forum Member firemangeorge's Avatar
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    I've never noticed any performance that was slow enough to be noticable. That's why I felt that it might be your provider. But then back east I guess the problem MUST be with FH BB. <br />I guess the system just likes us hillbillies here in the midwest... <img src="tongue.gif" border="0">

    [ 01-13-2002: Message edited by: fireman george ]</p>
    See You At The Big One

  20. #20
    Senior Member BFD196's Avatar
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    Thumbs up

    Thanks for keeping us posted Webteam. <img src="smile.gif" border="0">

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