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  1. #1
    Senior Member
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    Dec 2001
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    121

    Post American LaFrance Quality

    I am the fire chief of a small midwestern fire department. We took delivery of a custom ALF pumper /tanker in April of 2000. For a very long list of reasons it is now back at the factory for extended repairs. Almost all are quality issues in both the chasis and the body.

    I was wondering if other departments are having quality problems with ALF shipped in the last 2 years.
    Remember,

    If you don't respond.....who will

    IACOJ EMS Bureau Member
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  2. #2
    Forum Member TCFD12's Avatar
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    Dec 2000
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    Northeast
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    238

    Post

    Don't feel bad, we are going through the same thing with our Sutphen quint. I didn't think that 2 year old trucks were supposed to rust and have to get repainted. <img src="frown.gif" border="0"> Along with a long, long list of other problems since delivery. Its really getting old now, we took delivery in 1999.
    "The hero is commonly the simplest and obscurest of men."
    -Henry David Thoreau

    Visit my dept. at www.TCFD.com

  3. #3
    Member
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    Jan 2001
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    Virginia
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    Post

    I wouldn't know about a truck built by ALF in the past two years but we have a rig that is around 8 years old that is a piece of sh*t. We have sent it back to the mfg for repair many times with nothing but dissafisfied faces when it returns. Seems the problems just never get fixed. I hope we never see another of the junkheaps back at our place. That is all that we bought before the last one, now it is what we will never buy!!

    Very dissatisfied!! <img src="mad.gif" border="0"> <img src="mad.gif" border="0">
    Begin with the end in mind.

    Be safe out there!!

  4. #4
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    Sep 2001
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    Northeastern Pennsylvania
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    Post

    HotDog

    Check your Private Messages

    Thanks

  5. #5
    Forum Member gunnyv's Avatar
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    Jan 2001
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    SE MI
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    Post

    We bought two ALF engines about 2.5 yrs ago. The company that built the bodies did a lousy job too, but the chassis has been a pain. One has blown the auto trans 3 times. The other has blown 2 alternators and 3 belts. Both leaked condensation like rain from the A/C vents. The local Freightliner dealer won't touch them without act of Congress-internal company dispute with ALF. <br />That's all I can remember (I don't work at either company), but there's been much more.<br />The only good thing is they are on a 5 yr lease, hopefully we'll be rid of them in a couple of years.

  6. #6
    Member
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    Jan 2001
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    Virginia
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    Post

    resq27capt,

    Sent you an e-mail. Hope it helps <img src="smile.gif" border="0">
    Begin with the end in mind.

    Be safe out there!!

  7. #7
    Member
    Join Date
    Oct 1999
    Location
    South Central Pennsylvania
    Posts
    47

    Cool

    The City of York PA near where I live bought 5 pieces of apparatus from ALF. The first they took delivery of was a 100' Tiller with an AI 500lb. tip load ladder. The trailer and some other work was done by 3D/ALF shop. The city had so many problems with this unit that they threatened a lawsuit and made ALF take it back under the Pennsylvania Lemon Law. ALF gave them a loaner unit they could order a new unit. Laoner was a 100' rear mount LTI tower on a Spartan chassis. Next they took delivery of a Squad/Heavy Rescue type unit with a 18,5' walk-in body built on a ALF custom chassis. They only had electrical problems with it and after two trips back ALF had everything straightened out. Then they ordered a new 100' rear mount tower LTI and tokk delivery of it this summer. It was built at LTI except for the chassis. Considering the LTI plant is only 30 minutes from us and IA plant is less than an hour both were a good choice. The problems were all 3D or chassis related. The first unit was built in 4 different places unit they recieved it. Then just a few months ago they took delivery of two custom pumpers. So far I haven't herd of any major problems with them. I know that most of the drivers have complained that they are geared to high. Not enough from and dead start and fast on the top end. Exactly oppisite of what an inner city department needs for stop and go driving. I know of 3 other departments in PA that got ALF chassis with bodies built by other manufactures. All have had some type of repeat problems with them. Another department in my area is soon taking delivery of an ALF 100' AI quint with a rear steering axle. I am wondering what kind of luck they will have with it. I am surprised that anyone in our area even considers them when purchasing apparatus but with location and LTI they still get repeat business. I can say that everything that has come out of R.D.Murry/ALF I have yet to hear of problems about. RD Murry built a excellent product before they were bought out by ALF as did LTI. If you need any information to contact any of these department, just email me and I will provide it to you. Take care and be safe. FGN <img src="cool.gif" border="0">

  8. #8
    Forum Member TCFire's Avatar
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    Jan 2001
    Location
    Lockport, New York
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    417

    Post

    We own a 1999 ALF/General Safety 1500/1000 pumper, delivered 8/99. It's been a good truck so far. 2 initial problems: upon leaving the General factory the cab air conditioner poured water down all over our two drivers (fixed by a local Freightliner dealer, lines were connected improperly). Second problem was serious orange peal in the paint on the back of the cab. Had to have the back of the cab re-painted it was so bad....hello???...Quality Control?? Other than that, a stalling problem with the engine (fixed by Cummins), bad ground on the Q (fixed ourselves), faulty pressure switch for the hydraulic generator (removed switch). So far....only been 2 years, we are very pleased with the chassis and body.

    Neil: I know several Companies who would be in no hurry to run out and give glowing endorsements to the RD Murray products they've purchased. Lack of service support, etc. Obviously there is no builder who can make everyone happy all the time, but I heard better things about Murray before they became an ALF shop. Should be interesting if some of the rumours regarding Murray and ALF come true in the next few months.
    In Arduis Fidelis
    Faithful in Adversity

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