Does anyone use a formula or model to calculate minimum staffing requirements for there comm. centers?
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11-21-2000, 04:07 PM #1commfireFirehouse.com Guest
11-27-2000, 04:26 PM #2scc911Firehouse.com Guest
Have you tried the Erlang C formula (http://www.erlang.com/calculator/) to find out how many FTEs you need, then apply the APCO formula (http://www.911dispatch.com/shiftwork/apco_staffing.html) to determine relief factor?
Steve Makky, Sr., ENP
St. Charles County Gov't.
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