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Thread: Staffing

  1. #1
    Firehouse.com Guest

    Question Staffing

    Does anyone use a formula or model to calculate minimum staffing requirements for there comm. centers?

  2. #2
    Firehouse.com Guest


    Have you tried the Erlang C formula (http://www.erlang.com/calculator/) to find out how many FTEs you need, then apply the APCO formula (http://www.911dispatch.com/shiftwork/apco_staffing.html) to determine relief factor?

    Steve Makky, Sr., ENP
    St. Charles County Gov't.
    9-1-1 System

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