Would you mind telling me about your Centers please? What size population? How many Dispatchers (total and on duty at one time)? How large of area in miles? How many agencies? How many calls roughly a year? What are you considered, Rural/Urban/Metro? We have 16 dispatchers, 3 on 18 hours a day, 2 for 6 hours a day. We serve about 95,000 people. We answer about 250,000 calls a year. We dispatch for 5 Law Enforcement agencies, 12 Fire Departments, 1 Ambulance, 3 Animal control agencies, numerous Parks and Rec, Fish and Game, and the other norms. Our County is about 1,500 miles square.