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  1. #1
    sohardy
    Firehouse.com Guest

    Question TELESTAFF... Advice/info needed

    Our department is looking at a computer program called TELESTAFF to do the daily staffing. Does anyone have experience with this program? What do you like/dislike. If possible include size of dept., how long you've used it and if we may contact you.

    Thanks, Reno firefighters local 731


  2. #2
    jcelebre
    Firehouse.com Guest

    Post

    I havn't used the TELSTAFF system, but I've looked at their demo software. We do a lot of 24 hour recall here and it is something I also would like to here about it from firsthand users. I understand it is configurable to your department's needs and routines. It is a proprietary system that requires dedicated hardware.

  3. #3
    Forum Member
    Join Date
    Oct 2005
    Posts
    10

    Default

    Any new info on Telestaff?

    I am heading up a project to implement computer staffing (right now we use paper) for scheduling.

    We use Firehouse for NFIRS and are considering using it for scheduling.

    Any advice or information would be greatly appreciated!

  4. #4
    MembersZone Subscriber
    Join Date
    Sep 2006
    Location
    Sac, CA
    Posts
    12

    Default

    We us it. Can't comment on it from an Admin side, but it works well on the Field side. I know we also use it to staff our FPB, Training and other support divisions, along with the suppression battalions.

    I'm sure if you contacted our Admin, they'd be more than happy to put you in touch with someone in the Dept. who could better answer your questions.

    Sacramento Metro Fire Dept., Sac CA.
    (916) 566-4000

    (FYI- 42 stations in 6 battalions, over 800 suppression personnel)

  5. #5
    Forum Member
    Join Date
    Apr 2004
    Location
    College Station, Texas
    Posts
    57

    Default Telestaff

    We have been using Telestaff for several years. Personnel like it and, from my experience, the support is great. Seems to be easy to customize to your own needs and wants. Data transfer to our RMS and the City's accounting software is great. If you are interested, I can put you in touch with our project leader.

  6. #6
    Forum Member
    Join Date
    Mar 2006
    Posts
    94

    Default

    We have had it for about a year now. What a difference it has made, we all like it. We only have about 60 line personnel. My LT went to Calif. for the tech aspesct of it and was there with someone from Houston Fire Dept. (TX). Maybe someone from there will chime in.

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