Cairns VIPER TIC battery problems

[JAPFPE]

I have personal experience with two CAIRNs VIPER cameras which have had problems with battery capacity. I would like to know of anyone else who has had problems such as batteries failing to provide the advertised 90 minute capacity or additional batteries failing to charge. I would also be interested to know what type of response/service you have obtained form CAIRNS in regard to the problems.

Thanks For Your Reply !
Joe Pechacek

[TIMan]

Joe,

In addition to the topic below,
http://www.firehouse.com/forums/Foru...ML/000115.html

I have had a number of conversations and personal experiences with Viper Battery problems. There have been a number of batteries that you could only get about 20-30 minutes out of.

Supposedly this problem has been fixed, perhaps a rep would like to explain the problem and solution here so that the users have a clue as to what is going on.

Joe, what is your rep telling you ?

Good Luck, Be Safe,
"TIman"
Mike Richardson
Bullard TI Training Specialist

For TI Training www.safe-ir.com & www.thermalimager.com/training

[This message has been edited by TIMan (edited 01-23-2001).]