Bad Experience with Knightlite Software
I just had a most disturbing encounter with someone calling himself "James" (wouldn't give last name but claimed to be the owner) at Knitelite Software. One of my students downloaded the "Internet Version" of Knightlite's First Responder Study Helper. She liked it and gave me a CD copy of just the files she downloaded from the net(it takes forever and two days to download on our station's dial-up connection) . I then called Knitelite to buy the program and was yelled at (literally) by "James" for "stealling" and "bootlegging" his software. He hung up on me twice and no amount of effort at a progessional dialog was productive. He litterally would not stop yelling long enough to listen.
It's not like we tried to "bootleg" anything. My only error was calling this individual and trying to pay him money for his product.
What I never got to tell him was that my student had complained of numerous errors in the product's answers, several of which she showed me.
I am wondering what experiences others have had with this outfit.