1. #1
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    Thumbs down Firehouse Hands OFF training :(

    I was thoroughly disappointed with the hands on training at firehouse world in San Diego. There were FAR FAR too many students in the classes, and therefore, there was little to no hands on time for anyone. Also, the classes were not necessarily on the subjects that were advertised. I am requesting my money back for all the sessions I attended. Anyone else have this experience?
    -------------------------------------
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    I am sorry that you did not have a positive experience at Firehouse World Hands-on Training. I am the HOT manager for the events. We set the class capacity on recommmendations from the instructors who teach these classes around the country. Please contact me to discuss your situation. Sue Palmer, 800-827-8009.

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    Quote Originally Posted by spalmer1215 View Post
    I am sorry that you did not have a positive experience at Firehouse World Hands-on Training. I am the HOT manager for the events. We set the class capacity on recommmendations from the instructors who teach these classes around the country. Please contact me to discuss your situation. Sue Palmer, 800-827-8009.


    WOW - Five years for someone to respond to this guy's problem!!!

    You probably wasn't working for FH back then.

    Class capacity should never exceed the span of control of 5 people per instructor at any time.

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    FH Complaint Department running a little slow

    Iíll bet someoneís got a red face about now.

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    wow this is priceless

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    Classic...how long before the ministry of propaganda has this foul up removed?


    FTM-PTB

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    I dunno Fred but looks like a couple of yours are headed North this summer to help me out.I can't wait. T.C.

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    "Thank you for calling the Firehouse complaint department. We are deeply concerned with your issue. Please remain on the line. The next available customer service representative will take your call. She should be with you in .. 5 1/2 years. Thank you, and again we value your concerns with our Firehouse products."

  9. #9
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    Talking Yeah..........

    I'm in for 10 Pages.............
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    Thumbs up Well........

    Quote Originally Posted by OFD226 View Post
    I was thoroughly disappointed with the hands on training at firehouse world in San Diego. There were FAR FAR too many students in the classes, and therefore, there was little to no hands on time for anyone. Also, the classes were not necessarily on the subjects that were advertised. I am requesting my money back for all the sessions I attended. Anyone else have this experience?

    MONEY??.... Man, you are on the wrong Coast. Here in Maryland, we have something similar each year, during the Third Week in June. The Maryland State Firemen's Association's Annual Convention and Conference features several days of Seminars, Hands ON Training, Multiple Exhibit Halls with everything from Collar Brass to Tractor Drawn Ladder Trucks, and many other things to see and do. AND IT'S ALL FREE...........

    After many years, I still haven't figured out why each State doesn't have a similar event. NO ONE in Fire and Rescue should ever have to pay a single penny for Training.
    Never use Force! Get a Bigger Hammer.
    In memory of
    Chief Earle W. Woods, 1912 - 1997
    Asst. Chief John R. Woods Sr. 1937 - 2006

    IACOJ Budget Analyst

    I Refuse to be a Spectator. If I come to the Game, I'm Playing.

    www.gdvfd18.com

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    Quote Originally Posted by hwoods View Post
    I'm in for 10 Pages.............
    At least 10!!!

    Some body must have been asleep in FH! Oh wait, they were all out on the district!!
    Stay Safe and Well Out There....

    Always remembering 9-11-2001 and 343+ Brothers

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    Wow, I forgot about my OFD buddy. And FIVE years to get back to someone's problem...What is this, a government operation?

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    This is hysterical...responding 5 years later.

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    Typical turnaround time...
    Career Firefighter
    Volunteer Captain

    -Professional in Either Role-

    Quote Originally Posted by Rescue101 View Post
    I don't mind fire rolling over my head. I just don't like it rolling UNDER my a**.

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    Must have a lot to do to go back five years on a forum to pull up the thread. Maybe time to find a real job.

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    Quote Originally Posted by spalmer1215 View Post
    Please contact me to discuss your situation. Sue Palmer, 800-827-8009.
    Oh Címon, somebody just gotta do it

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    Default William Thomas Franklin

    two words....................UN REAL : ) !
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    http://www.firehouse.com/forums/show...60#post1137060post 115

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    Quote Originally Posted by confire View Post
    Oh Címon, somebody just gotta do it
    Yeah but wait 5 1/2 years to do so.
    IAFF

  19. #19
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    Could have rounded it to six.

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    Yuo have to give Sue credit, sounds like she is new to the position and just wants to fix things.

    Hey- Please dont bang a new person for wanting to pick up the ball and run with it. Give her some credit.


    Bou

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    Quote Originally Posted by CALFFBOU View Post
    Yuo have to give Sue credit, sounds like she is new to the position and just wants to fix things.

    Hey- Please dont bang a new person for wanting to pick up the ball and run with it. Give her some credit.


    Bou
    Bou,

    While part of me agrees with her trying to solve a problem, another part of me says she did a search for issues related to the FireHouse expo and didn't look at the date of this post. It doesn't seem like much but frankly it makes her look foolish. She may be a wonderful addidition to the FH staff but this type of thing shouldn't happen.

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    Quote Originally Posted by FyredUp View Post
    Bou,

    While part of me agrees with her trying to solve a problem, another part of me says she did a search for issues related to the FireHouse expo and didn't look at the date of this post. It doesn't seem like much but frankly it makes her look foolish. She may be a wonderful addidition to the FH staff but this type of thing shouldn't happen.

    I agree and am sure that is what happened. I just didnt feel like banging her on the issue.

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