1. #1
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    CALFFBOU's Avatar
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    Default Finally- A good FD story to report.

    I had to share this one with you. Makes me proud to be a part
    of the fire service. Yes, customer service is why we are here
    and a BIG part of our job. We are here for the taxpayer, not the other way around. Good job OCFA, CA why to represent!


    On May 29 at 12:25 a.m., Orange County Fire Authroity Engine 34 was dispatched to a “fall” in Placentia. The “victim,” who wasn't injured, turned out to be an 80-year-old World War II veteran who had lost both of his arms in the war. The man had recently been released from the hospital and had just moved into a new apartment. The apartment had not been cleaned, there was no food or refrigerator, and the ice in the ice chest had all melted.

    Engine 34 radioed dispatch that they would be "availible on scene" and they went to work. After helping the gentleman back into his wheel chair, they cleaned the bathroom, kitchen, and the rest of the house. They also called Fry's to “accelerate” the delivery of a refrigerator that was on order, and they assembled a TV stand and hooked up the cable. The crew introduced the man to people from a church across the street and to neighbors living in the apartment house. All agreed to look in on him from time to time.

    A short while later, Engine 34 returned to the apartment with bottled water and enough food to last the gentleman a few days. And, since Fry's had indeed “fast-tracked” the delivery of his refrigerator, they set that up as well and switched the door around so it could be opened from a wheelchair.

    Engine 34 personnel will be receiving a Unit Citation for going well beyond the call of duty and for giving a little extra to a man who gave both of his arms for our freedom. Please join me in thanking the crew of Engine 34 for an AWESOME job!!

    Here is the full link- http://www.ocfa.org/chief.htm
    Last edited by CALFFBOU; 07-16-2004 at 11:02 PM.

  2. #2
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    BRAVO!

  3. #3
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    "The only thing neccesary for the triumph of evil is for good men to do nothing." - Edmund Burke

    My hat's off to you firefighters! That is what the fire service is all about. I just wish that articles like this were posted on the front of firehouse, there is a lot more good things happening in our world then bad. You are all men of honor. Stay Safe and Keep up the good work!

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    Ooooo , I got all tingly reading that story. That just makes me feel good about people!

    Great Job Fellas !

  5. #5
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    Just another example of how the fire service often goes "beyond the call of duty" to help those in need. Well done to all involved
    United Kingdom branch, IACOJ.

  6. #6
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    Fantastic...the best job in the World with the best Employees!!!!
    Steve Dude
    IACOJ member
    www.fireservice.co.uk

    London Fire Brigade...."Can Do"


    'Irony'... It's a British thing.

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    Excellent job, guys.

    Unfortunately, I know more than a few fire companies that would (1) complain about having to go on a lifting assistance run, (2) complain about how terrible the living conditions were and (3) clear the scene as soon as humanly possible. The work of OCFA Engine 34 makes me proud to be a firefighter.

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    Way to make us all proud to be your brothers and sisters........

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    Thumbs up

    Outstanding! I hope this inspires more goodwill among our Brothers/Sisters.

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    We need more and more like this..

    GOOD JOB FELLAS / LADIES!

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    Thumbs up

    Good job.
    "This thread is being closed as it is off-topic and not related to the fire industry." - Isn't that what the Off Duty forum was for?

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    Most of us don't need "Customer Service" training to Do The Right Thing

    Good job Engine 34
    FTM-PTB-DTRT

  13. #13
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    Thumbs up Yup!!

    Outstanding Example for our nation's Fire/Rescue/EMS Services to follow.

    Side note to Bou..... Thanks Bro, We need a bit of good news sometimes.
    Never use Force! Get a Bigger Hammer.
    In memory of
    Chief Earle W. Woods, 1912 - 1997
    Asst. Chief John R. Woods Sr. 1937 - 2006

    IACOJ Budget Analyst

    I Refuse to be a Spectator. If I come to the Game, I'm Playing.

    www.gdvfd18.com

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    Nicely Done And What A Great Deed. They Are Defenitely A Great Example Of Our Fire Service. We All Have That In Us But Don't Always Use It. Its Stories Like This That Inspire Not Only Firefighters But The Communities And People We Serve. Nicely Done Engine 34!
    Mike
    Levittown, NY
    Cadet Corps Member
    1st Lieutenant

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    Thumbs up

    Way to go 34 keep up that great PR work.

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  17. #17
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    Well done!!
    These FF's understand the "human factor" in their jobs. May I always follow their example.

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    Originally posted by firenresq77
    Way to make us all proud to be your brothers and sisters........
    AMEN!
    JLS
    MFC
    51 Pride - R.I.P. Sandy
    Alarm 200644004, I won't ever forget.


    Remember you only have 1*.

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