Below are some interpersonal and judgement questions for your review. We will be posting other questions in the future to help you increase your exam scores. Good luck!!
You have just reported for your shift at a fire station and are stowing your gear in your locker when you hear something in the bathroom. You enter the bathroom and call out, but there is no response. You proceed into the bathroom and observe Firefighter B slumped over the sink. There is a strong smell of alcohol. What should you do?
A) ignore Firefighter B and forget the whole thing
B) immediately take Firefighter B home without telling anyone
C) summon an officer
D) ask Firefighter B if he is all right, how much he had to drink, and how long ago
Answer - D Your first concern should be for Firefighter Bís health. By asking first if he is all right, you are expressing that concern. Then you should proceed to ask him how much he had to drink and how long ago.
You have recently graduated from the fire training academy. One of your first fires is a three-story commercial building. Your captain gives you an order which you feel is incorrect and could be a danger to you. Which of the following should be done?
A) tell the officer that you will not obey the order because the danger is too extreme
B) go directly to the chief and ask for a clarification of the order
C) obey the order as directed
D) go back to the officer, question his decision, and give him the most up-to-date information concerning the danger
Answer- C The key to this question is that you have recently graduated from the fire training academy. You are not a 10-15 year veteran who has seen numerous fires. Your captain has that experience and would not give you an order that he/she feels would endanger your safety.
A citizen has approached you to request assistance. Although you have instructed him where such assistance can be obtained, he is insistent that you provide the services rather than send him away. Of the following, what is the best way to handle this situation:
A) He is obviously not listening. Ignore him until he goes away.
B) Write down the instructions and tell him to read them. He could not possibly be confused by this action.
C) You should take the time to explain to him why you cannot possibly provide such assistance, and encourage him to follow your instructions.
D) Ask your supervisor if you may please assist him with the assistance normally provided by another department.
Answer C - You should take the time to explain to him why you cannot possibly provide such assistance, and encourage him to follow your instructions. Remember that you serve the public and you must take the time to explain to citizens that do not understand the workings of the department.
You have recently been hired as a new fire recruit. Which of the following would be the best way to maintain a friendly work environment with your fellow firefighters?
A) showing a keen interest in the duties of other firefighters work.
B) request from your officer to be allowed to perform firefighting tasks that you feel you can perform better than other firefighters
C) refusing to perform difficult tasks for which you feel that you are not qualified.
D) taking every opportunity and initiative to show how quickly you are able to grasp and learn your work as a firefighter.
Answer D Ė You should take every opportunity and initiative to show how quickly you are able to grasp and learn your work as a firefighter. This will help maintain good relationships with your coworkers.
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Don McNea Fire School
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08-21-2004, 03:35 PM #1
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- Jan 2002
- Cleveland, Ohio
Interpersonal and judgement questions
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