Why register? ...To Enhance Your Experience
+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Forum Member DixieFire53's Avatar
    Join Date
    Nov 1999
    Location
    Gulfport MS
    Posts
    159

    Post VisionAir RMS software

    Iím trying to find other FDís who are using VisionAir as their RMS software. I am trying to get some information about their service contract and record with the Co.

    We have had them for about 5 years now and the software never has worked right. Ever time they due an update it gets worst.
    DixieFire53, Lt. E-12 FF/EMT-P, Local 272


  2. #2
    Forum Member gunnyv's Avatar
    Join Date
    Jan 2001
    Location
    SE MI
    Posts
    1,422

    Default

    We've had VisionAire for our dispatch/mapping system for almost a year, trying to get it to work. The dispatch portion seems okay, but the mapping function seems to quit as soon as our computer tech goes home. The computers in the rig rarely work, when they do it's even worse- As soon as you start to trust it, it throws info out from a call the day before. We have not been using the NFIRS part, still using FireSoft for that, but it's on the horizon.

    We've had so many problems, we have had techs from Visionaire stay in town for up to 2 weeks at a time to try to fix it. Then it works until they leave. Latest rumor is that VisionAire doesn't even return our calls anymore.

    If you want pm me , our union is looking into similar situations.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Minitor IV Software
    By bobsnyder in forum The Off Duty Forums
    Replies: 19
    Last Post: 01-26-2008, 11:58 PM
  2. Firefighting Software
    By rpf035 in forum Emergency Services Training
    Replies: 6
    Last Post: 08-08-2007, 09:32 AM
  3. Need help with purchasing a new laptop
    By HeavyRescueTech in forum The Off Duty Forums
    Replies: 36
    Last Post: 04-01-2005, 09:39 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts