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  1. #1
    MembersZone Subscriber
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    Nov 2000
    Mount Clemens, MI

    Angry Detroit- Boy's 911 Call Considered Prank; Mother Dies

    Detroit police are investigating a 911 call that hurt rather than benefited a mother and her child.

    Robert Turner, 5, called 911 when his mother, Sherill Turner, who suffered from a heart condition, collapsed in their Detroit home.

    When a 911 operator answered the call, she didn't take Robert's claims seriously, and told him he was going to get in trouble if he didn't put his mother on the phone.

    Operator: "Where's the grown-ups at?"

    Robert: Inaudible

    Operator: "Let me speak to her before I send the police over there."

    A friend of that 911 operator offered her apology to Robert and his family.

    "I'd like to express our condolences to Robert's family," said Kimberly Harris, a 911 operator. "I think he did what he was supposed to do. I know he did what he was supposed to do."

    Police are investigating the response to Robert's call.

    Operators told Local 4 they take nearly 2 million 911 calls every year, and nearly 40 percent of them are not emergencies.
    Andrew J. LaPrise

  2. #2
    Forum Member KEEPBACK200FEET's Avatar
    Join Date
    Sep 2004
    East Carolina University
    Just know, I chose my own fate. I drove by the fork in the road and went straight.

    Quote Originally Posted by FlyingKiwi View Post
    Go put your pussy 2 1/2" lines away kiddies.

    Quote Originally Posted by Explorer343

    By the way KEEPBACK200FEET, you're so dramatic!

  3. #3
    This space for rent NYSmokey's Avatar
    Join Date
    May 2001
    Recently relocated to Baltimore County, MD


    Beat me to it!

    Never Forget 9-11-2001

    Stay safe out there!

    IACOJ Member

  4. #4
    MembersZone Subscriber
    Join Date
    Nov 2000
    Mount Clemens, MI

    Angry What kind of message is being sent here?

    Growing up and now being a firefighter, I remember being taught early to dial 911 in an emergency. I teach kids to dial 911 if they have an emergency. Who is this dispatcher to judge if its a prank call or not? She needed to do her job and send emergency workers. I think its sad that this little boy has to grow up now thinking that 911 failed him. His mother is DEAD because he called 911. I am not a big fan of Jeffrey Feiger, but I sure hope he gets this little boy a large chunk of The City of Detroit. Not only should this dispatcher lose her job immediatly, Feiger needs to file a lawsuit against her also.

    This makes me so sick to my stomach. I just hope and pray that this little boy gets through this very tough time.
    Andrew J. LaPrise

  5. #5
    FIGJAM lutan1's Avatar
    Join Date
    Jan 2001
    I come from The Land Down Under!


    Calltakeres and dispatchers should do exactly that. At no stage should they question the authenticity of the call...

  6. #6
    Forum Member
    Join Date
    Feb 2006


    At our dispatch center (where I used to work) a hangup call got a PD response. A suspected false fire call (well-known phone location, kids laughing in the background, etc) gets 1 company (responding emergency) to investigate instead of a full assignment. That's dispatcher's discretion though - they can send a full assignment if they feel it's appropriate, but they have to send someone. False calls for medical issues are pretty rare around here - the occasional false report of a shooting is pretty much it. They get a full response.

    There used to be a sign on the wall of primary operations up there that said "JUST SEND SOMEBODY" If you're in doubt as to what to do, read the sign.
    The opinions expressed in this post are well-reasoned and insightful. Needless to say, they are not the opinions of the government that I work for.

  7. #7
    Forum Member Weruj1's Avatar
    Join Date
    Dec 1999
    NW Ohio


    it is getting impressive media coverage here ...........they were ar our center twice today ........how sad for that whole city and especially that little boy.
    IACOJ both divisions and PROUD OF IT !
    Pardon me sir.. .....but I believe we are all over here !
    ATTENTION ALL SHOPPERS: Will the dead horse please report to the forums.(thanks Motown)
    RAY WAS HERE 08/28/05
    LETHA' FOREVA' ! 010607
    I'm sorry, I haven't been paying much attention for the last 3 hours.....what were we discussing?
    "but I guarentee you I will FF your arse off" from>
    http://www.firehouse.com/forums/show...60#post1137060post 115

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