Parents Of Newborn Baby Meet 911 Call-Taker
Firefighter Assisted With Recent Childbirth Via Telephone

POSTED: 3:31 pm EST December 27, 2006
UPDATED: 8:58 am EST December 28, 2006

GAITHERSBURG, Md. -- A very special belated Christmas present was delivered in Montgomery County on Wednesday: A family was able to thank a 911 dispatcher for helping them in their time of need.

The parents of Itiya Verschleisser said they did not know what to do when their daughter came into the world, but they are grateful that dispatcher Richard Brown, who coached them through the birth, did.

"It's the worst day of their life calling 911. The calmer you are, the better everything will be," said Brown.

The parents experienced the very sudden birth of their fifth child at their home in the Burnt Mills area of White Oak three weeks ago. There was not enough time for them to get to the hospital, so they called 911.

Before they knew it, the 6-pound, 15-ounce baby girl was born at 7:10 a.m. on Dec. 6. in the bathroom. But Itiya was not breathing.

Brown realized there were complications with the birth, but was able to calm the parents down enough to instruct them through the process of getting the baby to breathe.

Itiya is now in good health, her parents said.

The Montgomery County 911 center receives about 375 calls a day, totaling more than 100,000 a year, officials said. Brown said this was the first time he's ever gotten a thank you in person.

Brown credits his time as a paramedic for helping him communicate with distressed people who call 911.

To hear excerpts from the 911 call made during Itiya's birth, simply click on video on

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