Thread: Alexis ?

  1. #1
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    Default Alexis ?

    Can anyone tell me how Alexis is to deal with? Do they stand behind the product they build? I know they have been building trucks since 1947 so I think they must be doing something right. With a lot of the discussions on other threads about single source manufactures are able to take the responsibility for warranties on apparatus. I was wondering how Alexis is on this issue? I know they have built platforms using RK Aerials, HME or Spartan Custom Cabs, Commercial chassis and their own bodywork. So dose any one have experience with them on warranty issues on apparatus they have built? If so how did the process go? And are you happy with the way it was taken care of?

    Thanks in advance for any info.

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    We just took delivery of a new rescue from them in January. We have also had trucks from them in the past. They are excellent to deal with. Having toured the factory, everyone from management, to the salespeople to the manufacturing staff have a very strong midwestern work ethic, and a small town dedication.

    The city of Alexis is only a few hundred people, and they have built their reputation on their history of selling locally. They do back up their warranties and service contracts very well. If something is not right, they will fix it. Their trucks are also very well built.
    Jack of all trades, master of none.

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    There product is pretty decent, we have a few Alexis units in our fleet. We have had some issues with one of them and they have been pretty decent to work with. But our sales rep for our area isnt the best, we are bidding a new truck and have informed them that we refuse to deal with the local rep... Good Luck!!

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    Default

    go to the Illinois State thread here and tee that up................lots of home state departments LOVE them.
    IACOJ both divisions and PROUD OF IT !
    Pardon me sir.. .....but I believe we are all over here !
    ATTENTION ALL SHOPPERS: Will the dead horse please report to the forums.(thanks Motown)
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    I'm sorry, I haven't been paying much attention for the last 3 hours.....what were we discussing?
    "but I guarentee you I will FF your arse off" from>
    http://www.firehouse.com/forums/show...60#post1137060post 115

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    Exclamation

    they are OKAY as long as you aren't a high volume department

    just ask pekin

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    moceng56 ,

    Does Alexis have a dealer in Michigan? I dident think they did.

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    Ledebuhr1, Yes Alexis has a dealer/factory direct sales reps. in Michigan who live and in the metro-Detriot area, and cover a good portion of the state. Along with service in the state so the apparatus can be fixed in state.

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    Default Moceng56

    Can you contact me through PM or E-Mail. Got a few questions for you.

    Thank you

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