Thread: Boomer

  1. #51
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    A nice set of tractor weights up front would have looked better.

    This "thing" is like going to be with an ugly girl. Seems like the right thing to do at the time; but you eventually wake up and say "what the heck was I thinking".

    I wonder if this is really what Brookings wanted or was it pushed on them by the salesman. Between the two, someone should have stood up and raised the red flag.

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    Question Sound familiar to anyone?

    I find this thread very interesting! The Reason...no one has mentioned the Torque Box problems with Crimson's 103' aerials. We have first hand experience with this issue. The first crack developed within 3 months of delivery. Crimson's "Fix" (patch) for this "problem" (Design Flaw)....weld on more gusset plates and weld in the crack. As you can image the force was diverted to the next weakest location. It did not take long for the next crack to show up. Again, Crimson welded more gussets to a ,seemingly, very poorly designed and inadequately tested torque box. This is not an isolated incident. Each of our three 103' Crimson aerials have experienced the above "problems". Our understanding is that there are possibly 6-8 other 103' Crimson aerials out there having the exact same "Problems". Does anyone know of any other Crimson Aerials with similar issues? Click on the picture below to view the first crack to develope.
    Attached Images Attached Images  

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    That looks pretty serious. Are any of the trucks back in service or are they having to cycle back through the factory for repairs?

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    Quote Originally Posted by GotaLemon View Post
    I find this thread very interesting! The Reason...no one has mentioned the Torque Box problems with Crimson's 103' aerials. We have first hand experience with this issue. The first crack developed within 3 months of delivery. Crimson's "Fix" (patch) for this "problem" (Design Flaw)....weld on more gusset plates and weld in the crack. As you can image the force was diverted to the next weakest location. It did not take long for the next crack to show up. Again, Crimson welded more gussets to a ,seemingly, very poorly designed and inadequately tested torque box. This is not an isolated incident. Each of our three 103' Crimson aerials have experienced the above "problems". Our understanding is that there are possibly 6-8 other 103' Crimson aerials out there having the exact same "Problems". Does anyone know of any other Crimson Aerials with similar issues?
    Now that is a design issue, good pic. Sounds like they are trying to step up and get it taken care of, but i see where you are coming from for sure.

    I once found a crack that was over 3 FEET long in a T.B. on an older aerial device (late 70's). I wrote it up and took the aerial out of service.

    The "Managing Engineer" himself called me and told me not to put it on the report "or else". Said he "was aware of it" and that the department needed that aerial in service! I told him he could change the report himself when he got it, because I sure as hell was not going to falsify the report.

    At least your not dealing with something like that! I wish you luck and hope they get it taken care of ASAP. TL

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    Yikes.....................
    Quote Originally Posted by ThNozzleMan
    Why? Because we are firemen. We are decent human beings. We would be compelled by the overwhelming impulse to save an innocent child from a tragic, painful death because in the end, we are MEN.

    I A C O J
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    Honorary Disclaimer: While I am a manufacturer representative, I am not here to sell my product. Any advice or knowledge shared is for informational purposes only. I do not use Firehouse.Com for promotional purposes.

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    Don't worry Jim Salmi will come up with a fix on this product and the aerial frame. Pierce is dealing with replacing hundreds of pitman arms on the " Tak 4" suspensions before any wreck. They also dealt with the weld failure on their articulating aerial base rails that broke twice. These are complicated pieces of equipment and we abuse them. These manufactures are quality builders and most come out stronger and learn from what the real world abuses discovers.

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    To: GotaLemon

    By your title, I am figuring you have something to say about Crimson. What is your general opinion across the board? How hard do you run them? Are they stainless bodies? If so, how are the bodies holding up?

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    Quote Originally Posted by GotaLemon View Post
    I find this thread very interesting! The Reason...no one has mentioned the Torque Box problems with Crimson's 103' aerials. We have first hand experience with this issue. The first crack developed within 3 months of delivery. Crimson's "Fix" (patch) for this "problem" (Design Flaw)....weld on more gusset plates and weld in the crack. As you can image the force was diverted to the next weakest location. It did not take long for the next crack to show up. Again, Crimson welded more gussets to a ,seemingly, very poorly designed and inadequately tested torque box. This is not an isolated incident. Each of our three 103' Crimson aerials have experienced the above "problems". Our understanding is that there are possibly 6-8 other 103' Crimson aerials out there having the exact same "Problems". Does anyone know of any other Crimson Aerials with similar issues? Click on the picture below to view the first crack to develope.

    When we where specing and purchasing our tower I conversed with an operator out of one of the Texas dept.'s that Crimson told us to contact. All emails where brought to the committee and members had the same opion, bad news. This operators truck had numerous electrical problems and twisting of the top fliy on a 75'. The truck spent most of its 1st year out of service and still today spends alot of time in the shop.

    Always ask those who operate the units!

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    Content deleted by author.
    Last edited by Firefighter807; 07-08-2009 at 07:34 PM.

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    Quote Originally Posted by GotaLemon View Post
    I find this thread very interesting! The Reason...no one has mentioned the Torque Box problems with Crimson's 103' aerials. We have first hand experience with this issue. The first crack developed within 3 months of delivery. Crimson's "Fix" (patch) for this "problem" (Design Flaw)....weld on more gusset plates and weld in the crack. As you can image the force was diverted to the next weakest location. It did not take long for the next crack to show up. Again, Crimson welded more gussets to a ,seemingly, very poorly designed and inadequately tested torque box. This is not an isolated incident. Each of our three 103' Crimson aerials have experienced the above "problems". Our understanding is that there are possibly 6-8 other 103' Crimson aerials out there having the exact same "Problems". Does anyone know of any other Crimson Aerials with similar issues? Click on the picture below to view the first crack to develope.
    And i know this is a Crimson truck how ??????

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    Default Nervous

    firecaptleal,

    You have been on these forums stating that Crimson's aerial is the "best on the hill" What do you think now, in light of all major problems Crimson is having.

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    Quote Originally Posted by FF4020 View Post
    firecaptleal,

    You have been on these forums stating that Crimson's aerial is the "best on the hill" What do you think now, in light of all major problems Crimson is having.
    AND still believe in Crimson and i will. If we have problems we will deal with it like all depts. do. I would like a perfact truck like all depts. do,and hope i get that one. Like i said all the trucks are good and you may like one company and i a different one. Hope you have no problems with your choose and i hope the same for me.

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    Default Hold on!

    Quote Originally Posted by Firefighter807 View Post
    It is my understanding the problems with the Sky Arm devices were attributed to sabotage by a disgruntled Nova Quintech employee.
    Lets "say" the unit was sabotaged, that would explain the original Catastrophic failure. Now if I am the manufacturer and this is my story I am going to do whatever it takes to be sure that this unit after I do a MAJOR overhaul is more sound and safe than the day I released it from may plant the 1st time! This also does not excuse the fact that the second purchasing department was not told about this prior to the 2nd failure and they had to do the research to find out, only then did Pierce admit this.

    If it looks, acts and smells like a coverup than well.......................

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    Quote Originally Posted by GotaLemon View Post
    I find this thread very interesting! The Reason...no one has mentioned the Torque Box problems with Crimson's 103' aerials. We have first hand experience with this issue. The first crack developed within 3 months of delivery. Crimson's "Fix" (patch) for this "problem" (Design Flaw)....weld on more gusset plates and weld in the crack. As you can image the force was diverted to the next weakest location. It did not take long for the next crack to show up. Again, Crimson welded more gussets to a ,seemingly, very poorly designed and inadequately tested torque box. This is not an isolated incident. Each of our three 103' Crimson aerials have experienced the above "problems". Our understanding is that there are possibly 6-8 other 103' Crimson aerials out there having the exact same "Problems". Does anyone know of any other Crimson Aerials with similar issues? Click on the picture below to view the first crack to develope.
    Was this "Design Flaw" covered under the aerial structural warranty? What was the total cost to your dept. for repairs, including transportation?

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    Quote Originally Posted by FF4020 View Post
    To: GotaLemon

    By your title, I am figuring you have something to say about Crimson. What is your general opinion across the board? How hard do you run them? Are they stainless bodies? If so, how are the bodies holding up?
    Our first 103' came approx. one year before the other two. It has been O/S much more than it has been I/S. Has had the front axle replaced due to being over the weight rating. Went back to the factory for a new cab. It was speced and deliveried with a raised roof cab. After taking delivery and providing Crimson with some true "Real World Testing" it was found that the fly sections of the ladder it the sides of the raised cab. OOPS! Another design flaw. So, it now has a flat roof cab and problem resolved. The most recent problem is a broken front leaf spring. The spring gave way while driving putting the Engineer to the test. NO injuries and no damage. We have had the aerial nozzle begin to operate while driving down the rode. It would go into a "windshield wipe" type motion scratching and gouging the cab. Following further inspection it was noticed that there was touch up paint where this had also happened prior to delivery. To my knowledge no one was advised of this possible issue. You ask for my thoughts accross the board...I believe (our) Crimson's 103' aerial's should be taken back and have the true problem (poor TB design) corrected. Now as for the engines, we have quit a few and they have been very dependable and have not had any "out of the norm" problems. Our engines average about 1000 hours a year. The ladders average a little less but not much.

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    Quote Originally Posted by Tower47 View Post
    When we where specing and purchasing our tower I conversed with an operator out of one of the Texas dept.'s that Crimson told us to contact. All emails where brought to the committee and members had the same opion, bad news. This operators truck had numerous electrical problems and twisting of the top fliy on a 75'. The truck spent most of its 1st year out of service and still today spends alot of time in the shop.

    Always ask those who operate the units!
    When our ladder is bedded the turntable flexes upward bowing the platform. When the ladder is raised one side of the ladder raises of its rest before the other.

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    Quote Originally Posted by firecaptleal View Post
    And i know this is a Crimson truck how ??????
    It would very easy for someone to call Crimson and ask if there is a department in Texas with multiple 103' aerials having these problems. My honest opinion is that your an uninformed groupie. I have provided only factual information for those that are interested in this particular models problems. Enjoy Crimson's Steaks!

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    Quote Originally Posted by Command6 View Post
    Was this "Design Flaw" covered under the aerial structural warranty? What was the total cost to your dept. for repairs, including transportation?
    All repair costs have been covered by Crimson. I dont believe our concern should focus on the costs to repair these issues. Our concern is not necessarily for the events of the immediate future but for those down the road. If something catastrophic were to happen in 5 years, will Crimson be around to answer and respond. I would venture to guess that if all units experiencing these problems were brought back to the factiry for a "true fix" it could be financially devistating. It was Crimson who decided the first set of additional gussets would be the appropriate fix...according to their CAD program. In less than 6 months we have found this not to be the case. Just spectulation but I expect it was the same program used to create the original design.?.?

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    Quote Originally Posted by GotaLemon View Post
    It would very easy for someone to call Crimson and ask if there is a department in Texas with multiple 103' aerials having these problems. My honest opinion is that your an uninformed groupie. I have provided only factual information for those that are interested in this particular models problems. Enjoy Crimson's Steaks!
    So far all i have seen is a picture of a crack and no more then that. Is this you truck?.And i would like to see more. So beening a uninformed groupie as i im. I think it would be great to have you inform me. LIKE PROOF!!! Like its a Crimson truck to start with and a few more picture would be good. And thank you for the groupie commit it make me fell young.

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    Quote Originally Posted by GotaLemon View Post
    All repair costs have been covered by Crimson. I dont believe our concern should focus on the costs to repair these issues.
    I was trying to determine if Crimson was being responsive to the problem. I know your frustration, but it can be worse when the manufacturer doesn't care to work with you, or worse yet, they're out of business.

    I would imagine the torque box issue would be covered by the warranty on the aerial device; for most builders, that is about 20 years.

    Texas is definitely Crimson country from the looks of their user list.

    C6

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    Default Crimson Fire Message

    The goal of Crimson Aerials has been to raise the performance bar of aerial devices and enhance their capabilities.

    In doing so, we have incorporated a number of features that have proven to be of significant benefit to our customers. We have utilized the best engineering technology available to develop robust designs that incorporate excellent structural integrity in order to deliver exceptional performance.

    As can be the case when developing innovative new products, we have encountered problems with one of our aerial models. Our RL103 rear-mount ladder developed a crack around the mounting foot area of the torque box and forward stabilizer support. This was discovered during an annual inspection on a unit in service.

    During the prototype phase, this area was analyzed using the most up-to-date computer techniques and strain gauge technology. An independent, third-party testing firm performed the strain gauge analysis. The ladder and torque box were subjected to significant overloads, well beyond rated capacity. The problem did not surface during the testing phase.

    After the problem was discovered, we:

    1. Utilized a thorough engineering design and analysis to determine a corrective action.
    2. Performed a strain gauge test that measured the stress in this area. We utilized a third-party engineering firm to validate the design.
    3. Immediately launched a corrective action campaign to incorporate the design change to all units in the field. All repairs were performed by certified welders following a well-documented repair procedure. All repair welds and the aerial were inspected by independent third parties. Crimson covered all the costs associated with the repairs.
    4. Implemented a follow-up inspection plan on several units to verify the integrity of the repair.
    5. Immediately incorporated all the changes in units in production. Each production unit is overload tested to validate the integrity of the area.


    Our response to this issue involving a single aerial model has been thorough, professional and immediate. Crimson remains committed to developing new features and dependable designs that promote safety and improve functionality.

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    Quote Originally Posted by CrimsonFire View Post
    The goal of Crimson Aerials has been to raise the performance bar of aerial devices and enhance their capabilities.

    In doing so, we have incorporated a number of features that have proven to be of significant benefit to our customers. We have utilized the best engineering technology available to develop robust designs that incorporate excellent structural integrity in order to deliver exceptional performance.

    As can be the case when developing innovative new products, we have encountered problems with one of our aerial models. Our RL103 rear-mount ladder developed a crack around the mounting foot area of the torque box and forward stabilizer support. This was discovered during an annual inspection on a unit in service.

    During the prototype phase, this area was analyzed using the most up-to-date computer techniques and strain gauge technology. An independent, third-party testing firm performed the strain gauge analysis. The ladder and torque box were subjected to significant overloads, well beyond rated capacity. The problem did not surface during the testing phase.

    After the problem was discovered, we:

    1. Utilized a thorough engineering design and analysis to determine a corrective action.
    2. Performed a strain gauge test that measured the stress in this area. We utilized a third-party engineering firm to validate the design.
    3. Immediately launched a corrective action campaign to incorporate the design change to all units in the field. All repairs were performed by certified welders following a well-documented repair procedure. All repair welds and the aerial were inspected by independent third parties. Crimson covered all the costs associated with the repairs.
    4. Implemented a follow-up inspection plan on several units to verify the integrity of the repair.
    5. Immediately incorporated all the changes in units in production. Each production unit is overload tested to validate the integrity of the area.


    Our response to this issue involving a single aerial model has been thorough, professional and immediate. Crimson remains committed to developing new features and dependable designs that promote safety and improve functionality.
    AND THAT IS WHY I BELIEVE CRIMSON IS TOP OF THE HILL. AND CANT WAIT TO GET ARE 100FT. PLATFORM IN MAY 2008.

  23. #73
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    Quote Originally Posted by firecaptleal View Post
    AND THAT IS WHY I BELIEVE CRIMSON IS TOP OF THE HILL. AND CANT WAIT TO GET ARE 100FT. PLATFORM IN MAY 2008.
    I'm not so sure all the problems have been solved yet. Spirit Lake, Iowa has had many of the same issues and it doesn't sound like they are all fixed yet. I believe they got one of the first 103' ladders and it has been out of service quite a bit. Crimson will have a tough job of convincing everyone that everything is going to be alright. It's going to take a lot more than that post they just made.

    It sounds like there has been problem after problem with the aerials between the ones in Texas and now Spirit Lake. Not to forget that there are now serious issues with the Boomer. I would not want to be guinea pig that buys one of those given the mishap at the Illinois Chief's show. In addition Brookings, SD has recently rejected their Unimog attack truck because engineering really goofed up on the weights.

    It looks like engineering at Crimson is sure struggling here lately. It's gonna take some time before my department would consider to buy a Crimson with the track record they have going for them.

    Stay safe!

    -2410

  24. #74
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    Quote Originally Posted by CrimsonFire View Post
    The goal of Crimson Aerials has been to raise the performance bar of aerial devices and enhance their capabilities.

    In doing so, we have incorporated a number of features that have proven to be of significant benefit to our customers. We have utilized the best engineering technology available to develop robust designs that incorporate excellent structural integrity in order to deliver exceptional performance.

    As can be the case when developing innovative new products, we have encountered problems with one of our aerial models. Our RL103 rear-mount ladder developed a crack around the mounting foot area of the torque box and forward stabilizer support. This was discovered during an annual inspection on a unit in service.

    During the prototype phase, this area was analyzed using the most up-to-date computer techniques and strain gauge technology. An independent, third-party testing firm performed the strain gauge analysis. The ladder and torque box were subjected to significant overloads, well beyond rated capacity. The problem did not surface during the testing phase.

    After the problem was discovered, we:

    1. Utilized a thorough engineering design and analysis to determine a corrective action.
    2. Performed a strain gauge test that measured the stress in this area. We utilized a third-party engineering firm to validate the design.
    3. Immediately launched a corrective action campaign to incorporate the design change to all units in the field. All repairs were performed by certified welders following a well-documented repair procedure. All repair welds and the aerial were inspected by independent third parties. Crimson covered all the costs associated with the repairs.
    4. Implemented a follow-up inspection plan on several units to verify the integrity of the repair.
    5. Immediately incorporated all the changes in units in production. Each production unit is overload tested to validate the integrity of the area.


    Our response to this issue involving a single aerial model has been thorough, professional and immediate. Crimson remains committed to developing new features and dependable designs that promote safety and improve functionality.

    Did this one pass the prototype phase too?
    Attached Images Attached Images  

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    How could someone claim to have…



    “We have utilized the best engineering technology available to develop robust designs that incorporate excellent structural integrity in order to deliver exceptional performance.”



    Then, in the following paragraph….



    “Our RL103 rear-mount ladder developed a crack around the mounting foot area of the torque box and forward stabilizer support.”





    I believe a key question to be answered about this “development” is… The Cause. I can appreciate that Crimson hired a third party engineering firm to validate their design and that it was within normal limits. The answer to Why or What is Causing the cracks seems to still be missing. Are the cracks due to city driving/road conditions (surely the prototype had many hours of test driving through and over city streets into parking lots with steep entries and the such), or is it due to aerial set up procedures, or just normal use of the aerial, or could it have anything to due with the flexibility or rigidity of the chassis/frame in which it is mounted atop? It would seem that if we knew the why or what to the problem we would better know how to correct that problem rather than just add more steel gussets. It would also seem prudent to have a metallurgical engineer evaluate the failed areas and see if they could shed any light on the cause. If we can’t agree on anything else I feel confident we can agree that there is a CAUSE or REASON for the failed areas. Until that is determined all else seems to be nothing more than chasing rabbits.

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