1. #1
    Forum Member

    Join Date
    Sep 2007

    Default Group Problem Solving--Assessment Center

    I'm taking a test with a Group problem solving assessment center component.

    Does anyone have suggestions on what they might be looking for? I expect most in the group to jump at the group leader position. Is there an alternative to being th eleader? What scores the points? What should I not do? Any advice on this component? 6-9 applicants will be in the group.

    Thanks for any help you can provide

  2. #2
    Forum Member

    Join Date
    Sep 2007

    Default Group exercise

    Anyone have any suggestions?

  3. #3
    Forum Member

    Join Date
    Aug 2002
    San Francisco Bay Area

    Default Leaderless Group Discussion

    I refer to this segment as the “Needless” group discussion. In this exercise, several, if not all, the candidates are placed in a room and given a topic to try and solve. Many candidates are of the impression all you have to do is force your way in taking control of the group and keep it. This is not always true because the purpose of the exercise is to see how you interact with others in this environment with problem solving. There are many ways to make the right impression:

    It can be as simple as volunteering to be the recorder or timekeeper to keep the meeting going. As the timekeeper you can announce that someone’s time is up and redirect the meeting to someone else. As the recorder, you can interject with the points you interpret the person speaking is trying to make with your own twist.

    If someone hasn’t voiced his or her opinion, you can say, “We haven’t heard from Don yet. I’d like to hear what he has to say.”

    If there is a white board in the room. You could change the direction and dimension by getting up and putting major points on the board and calling on others’ for input.

    For the introvert or the person who has a problem getting into the discussion, wait until a number of people have spoken. Then, pick up your pen or pencil and wave it around to gain the floor. Reiterate what several candidates have said about a topic to and bring about a solution with, “If I understand Joyce and Phil, they feel a seniority list should be used for overtime. And, Don and Karen think an employee should be able to work down in rank if needed for overtime. If we use both ideas, we have a solution could be obtained with a policy that covers the selection of employees for overtime. Is everyone in agreement?

    You let everyone work themselves up into a frenzy then make a conclusion of the ideas to solve the problem. It’s like a dark horse that’s running last in a race. As you come around the clubhouse turn, you come from behind the pack, go to the whip and win. You can do this several times during the discussion to finally get everyone to agree.

    Donna gave one of the best ways to score high in this arena. As candidates were jockeying for position, she stated, “Since the combined IQ around this table is greater than any one person, I would like to go around the table and hear every ones’ idea on this situation. It brought the almost out of control candidates, who were trying to jockey for position, and the raters to a screeching halt. Donna got full agreement. As she called on each of the candidates around the table, she had the recorder post the major points on the white board.

    As the last person finished, Donna had the best ideas from the group in a logical sequence to gain approval for a conclusion. Subtly, Donna had taken control of the discussion by becoming the facilitator, gaining major points, allowing everyone to participate, and obtaining a consensus for agreement.

    One of our candidates called us after the results of his assessment center were official. One of his competitors said it was torture having to sit through the leadership group discussion with Jim who was far more prepared than we were. Jim was shocked the next day by being number #1 by over a point his first time out for captain.

    "Nothing counts 'til you have the badge . . . Nothing!"

    More Tips on getting hired and promoted by Firehouse Contributing Author Fire “Captain Bob” Articles here:

    Fire "Captain Bob"


  4. #4
    Forum Member

    Join Date
    Sep 2007

    Default thanks

    Thanks Bob for the answer. I had read that in your material. I ordered your promotional package severll amonths ago and listened to the cd twice now and watched the DVD twice. It's been very helpful.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. HOUSTON walked away from this contract
    By Firewalker1 in forum Firefighters Forum
    Replies: 71
    Last Post: 05-17-2007, 12:34 AM
  2. WOF Report: 09-11-01 Remembered
    By PaulBrown in forum World of Fire Daily Report
    Replies: 0
    Last Post: 09-11-2006, 07:43 AM
  3. Assessment center
    By firemedicgm in forum Hiring & Employment Discussion
    Replies: 1
    Last Post: 04-21-2005, 11:52 AM
  4. 2004 report by IAFC report on the volunteer fire service
    By HeavyRescueTech in forum Firefighters Forum
    Replies: 0
    Last Post: 09-02-2004, 09:55 AM
  5. Oregon Poison Center to close doors
    By NJFFSA16 in forum Oregon
    Replies: 0
    Last Post: 06-27-2003, 04:55 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Log in

Click here to log in or register