Kristen Wade is a battalion chief and EMS program manager with the Sugar Grove, IL, Fire Protection District and is in charge of an engine and ambulance company. She has nearly two decades of experience in the fire service and 15 years of experience as an Illinois licensed paramedic. Wade served as an instructor for the Illinois Fire Service Institute’s fire officer program. She is certified by Illinois Firefighter Peer Support. The organization focuses on the mental health and wellness of EMS and fire personnel. She obtained a bachelor’s degree in English communications from Fort Lewis College.