"We were just trying to get a fire roster so we could call them ourselves and a print out of their schedule, because we needed more personnel to cover the shifts," said Weaver. "But we were told there was a much easier and more equitable way. Now, with TeleStaff, we are staffing two weeks out, which means a great deal in terms of planning and notifying staff so they can coordinate with their regular shifts or secure childcare. These are critically important shifts. Without us, there is no work that can be done."
Now, Escambia County can focus on the job at hand – treating clean up crews for any medical issues, including heat stroke, exhaustion, dehydration, emergencies or other injuries.
"TeleStaff has been able to relieve the stress and workload that four people were trying to manage at the same time as their normal work day duties," said Lt. Stephen Boothe, of Escambia Fire-Rescue. "It is definitely working."
Since 1997, PDSI has been delivering TeleStaff, an automated employee scheduling and communication solution as a 100% commercial-off-the-shelf product to public safety organizations such as fire, EMS, law enforcement and corrections. Currently, TeleStaff supports nearly 600 public safety customers in North America. Through patented scheduling technology capable of incorporating rules, policies and procedures, built-in communication features and self-service employee access, TeleStaff streamlines scheduling organization-wide, while controlling costs and ensuring compliance with collective bargaining agreements, labor laws and other agency policies. For more information, call TeleStaff's Sales Department at (800) 850-7374 or visit www.telestaff.com.
Principal Decision Systems International (PDSI) is a recognized leader in workforce management solutions. The company's products merge advanced employee scheduling and time management automation with communication capabilities enabling organizations to optimize staffing, manage outbound and inbound communications, streamline routine workflow, control labor costs, and comply with regulatory policies. Hundreds of organizations in the United States and Canada rely on PDSI solutions to help drive increased operational efficiency and workforce productivity. The company's headquarters are located in Irvine, California. For more information, visit www.pdsi-software.com or www.telestaff.com.