Emergency Reporting, First Arriving Announce Premier Partnership

July 16, 2020
Emergency Reporting and First Arriving have announced a premier partnership to give first responders access to improved reporting and records management capabilities.

RICHMOND, VA and BELLINGHAM, WA – Emergency Reporting® (ER), the global leader in secure, cloud-based reporting and records management software (RMS) for Fire and EMS agencies and First Arriving, a leader in providing technology and marketing services for fire, EMS, and law enforcement agencies today announced a premier partnership to give first responders access to improved reporting and records management capabilities.

This expanded partnership allows users to display key Emergency Reporting features and data as well as real-time incident alerts, easy to update information, critical messaging, and more. By seamlessly integrating with First Arriving’s Digital Dashboard, ER provides first responders with a single platform that contains all mission-critical information to make more accurate, data-driven decisions, and saves valuable time spent entering and extracting data from multiple accounts.

Features of First Arriving’s integration with Emergency Reporting include:

  • Incomplete Reports
  • Hydrants Out of Service
  • Roster
  • Equipment Maintenance
  • Calendar Events
  • Work Orders
  • Turnout Time Dial

For a full list of Emergency Reporting integrations, visit: https://www.firstarriving.com/emergency-reporting-integrations/.

“Partners are an invaluable part of any software vendor’s deliverables to its customers. In First Arriving, we have found a partner that can take data from our RMS and place it visually on display boards in the Fire Station in front of personnel where they need it,” said Bobby Worchel, Partner Channel Manager, Emergency Reporting. “This gives personnel snapshots of their data, including Incomplete Incident Reports, Out of Service Apparatus, Equipment Maintenance, Rosters, and more.”

“We are thrilled to deepen our partnership with Emergency Reporting to continue offering first responders best-in-class solutions that improve response time, operations, and overall efficiency,” said Ross Hopkins, Product Director, Digital Dashboards, First Arriving. “These integrations give our clients powerful data tailored to their individual needs."

First Arriving’s Digital Dashboard systems service fire departments, EMS, law enforcement, courts, and local governments. From small volunteer departments to some of the nation’s largest public safety agencies, First Arriving’s Dashboards now serve departments in more than 30 states coast-to-coast.

To learn more about First Arriving’s Digital Dashboards, visit: www.firstarriving.com/dashboards.

First Arriving’s Digital Dashboards provide full integration with a growing network of more than 50 leading third party technology platforms and service providers. For a complete list of First Arriving’s Digital Dashboard integrations and features, visit: https://www.firstarriving.com/integrations.

About Emergency Reporting 

At Emergency Reporting (ER), our mission is to empower first responders worldwide with fast and easy-to-use technology that provides the data needed to keep themselves and their communities safe. Our Records Management and Reporting Software acts as the centralized ecosystem that powers an agency’s entire operation, from training and events, to incident reporting and compliance, to real-time analytics and performance feedback through data. As the pioneer in cloud-based Fire and EMS software, ER has always been the smarter way forward for the Fire Service while also managing to be the most user-friendly solution available. Since 2003, Emergency Reporting has proudly supported over 750,000 first responders through this mission worldwide – including DoD/military installations and large entities such as NASA, nuclear power plants, and hospitals. For more information, visit www.emergencyreporting.com.

About First Arriving

First Arriving is a leading technology and marketing company specializing in fire, EMS, law enforcement, and local government. First Arriving provides innovative solutions, including digital signage, websites, video production, and recruitment marketing that transform and engage. First Arriving’s clients include renowned public safety brands, departments and agencies of all sizes, associations, and nonprofits. First Arriving is headquartered in Richmond, Virginia, and serves clients nationwide. For more information, visit www.firstarriving.com.

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