As emergency response agencies realize the efficiencies of the Incident Management System (IMS), more emphasis is being placed on the tools required to effectively manage. Emergency operations centers (EOCs) are nothing new; in fact, they date back to the days of the Cold War and Civil Defense. And while earlier versions were fairly sparse and called into play for natural disasters or threat of war, today's generation of facilities is as diverse as the variety of emergencies faced by the fire service.
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