Leadership & Command Web Exclusives

  • Building Relationships as the Public Information Officer

    Within our city government, each city department has a designated department PIO as well as a City PIO and communications department.I recently completed two Public Information & Media Relation seminars for Public Information Officers (PIOs) at...

    Article • December 11th, 2006

  • It's More Than Keeping the Faith to Get Hired or Promoted

    Too many keep the faith and expect good things to happen without doing anything proactively.

    Article • November 27th, 2006

  • Company Level Training - To Train or Not to Train? The Next Step

    For non-critical subjects, sporadic training is fine. But how do you handle the vital, time-sensitive information that must be addressed on a regular basis?

    Article • October 2nd, 2006

  • Bottom Line

    But when we teach children about the importance of having working smoke alarms throughout their homes, we’re doing it with the realization that there is only so much they can do alone. Escaping from fire is a dangerous and complex business.

    Article • March 13th, 2006

  • 25 Common Mistakes Made by New Fire Officers

    As a rule, firefighters making the transition to officer are usually not given the proper training and tools necessary to becoming a successful manager.

    Article • February 20th, 2006

  • Lessons I Learned at the Circus

    Are you aware that you can think and relax at the same time? Just because you are enjoying a particular activity you are not precluded from exercising your brain cells. Heck, some of my best ideas have come in the midst of some really enjoyable...

    Article • February 13th, 2006

  • There Is No Better Gift Than A Local Partnership

    Sitting in that room that day, literacy experts and safety advocates together, we soon came to a striking realization: we're trying to reach the very same people!At the top of every gift-buyers' list this year you'll find books. From rare finds to...

    Article • January 23rd, 2006

  • Succession Planning-Part 2

    A performance evaluation is an excellent tool for helping an employee develop a plan to improve their knowledge, skills and abilities and increase their value to the organization. Another excellent tool is used in many departments on a daily basis but...

    Article • January 16th, 2006

  • Succession Planning-Part 1

    Succession planning is the process of identifying and preparing, through mentoring training, education and development, appropriate candidates to replace, as required, key employees within an organization.

    Article • January 9th, 2006

  • The On Scene Report

    It has been said for years that a picture is worth a thousand words. If this is true, the on scene report should paint a picture for all units responding to the incident without using a thousand words.It has been said for years that a picture is worth a...

    Article • January 2nd, 2006

  • Oral Interviews: The Closing Statement

    This is the last chance to sell yourself and the best chance for the oral board to remember you.

    Article • September 15th, 2005

  • Mass Fatality Response for Fire/EMS

    Public safety agencies can effectively manage one or two fatalities and do so on a regular basis whether they are from traffic accidents, fires or homicides. But what happens when you are faced with numerous fatalities.

    Article • September 15th, 2005

  • Taking Charge of the Performance Review Process

    Sometimes annual employees reviews are perfunctory at best and inaccurate at worst.

    Article • June 21st, 2005

  • What is Our Brotherhood?

    A buddy asked me for a favor last week. It was my pleasure to collaborate with my dearest friend, Jack Peltier of Marlborough, Massachusetts, on a project for which he had volunteered. Jack was asked to say a few words on the concept of Brotherhood...

    Article • June 13th, 2005

  • Managing Your Boss

    In a perfect organization, all employees look out for each other, and corporate politics does not result in backstabbing and other destructive behaviors.

    Article • March 10th, 2005