Fire Prevention & Investigation Web Exclusives

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  • Fire Department Customer Service: What Is It? Who Gets It?

    Michael J. Peel tells why every encounter with the public presents an opportunity to leave your customers with favorable impressions of your fire department.

    Article • January 31st, 2002

  • Fire Service Marketing Management: Part 2 - "Selling" The Fire Service

    Ben May focuses on how fire departments use points of contact with the community to develop sources of financial, political and popular support.

    Article • October 31st, 2001

  • Arson In America

    Jay K. Bradish examines the latest statistics concerning the country’s arson problem and steps that are being taken to combat this problem.

    Article • October 1st, 2001

  • “The Greek Fire Academy”

    Dale Whitaker describes an innovative program in which firefighters and college students target fire safety in off-campus housing.

    Article • September 1st, 2001

  • Arson In America

    Jay K. Bradish examines the latest statistics concerning the country’s arson problem and steps that are being taken to combat this problem.

    Article • September 1st, 2001

  • Fire Buffs: A Unique Citizen Corps

    From canteens to cameras, Tom McDonald takes a look at how fire buffs provide valuable services to America’s Bravest.

    Article • September 1st, 2001

  • You Can Prevent A Child’s First Fire

    Carolyn E. Kourofsky, Robert Crandall and Robert E. Cole, Ph.D. profile a program that helps firefighters target juvenile firesetters.

    Article • September 1st, 2001

  • Box 414’s Baltimore City Fire Museum

    Joseph Louderback conducts a tour of a museum that focuses on the history and people of the Baltimore City Fire Department.

    Article • September 1st, 2001

  • Fire Service Marketing Management: The Emergence Of A New Discipline – Part 1

    Ben May explains why fire departments are finding it necessary to better manage their marketing efforts and the image they present to their customers.

    Article • August 1st, 2001

  • The Stories Behind The Stories

    Harvey Eisner recalls major incidents covered by Firehouse® Magazine and shares recollections of how the information was obtained.

    Article • August 1st, 2001

  • The Stories Behind The Stories Part 2

    Harvey Eisner recalls major incidents covered by Firehouse® Magazine and shares recollections of how the information was obtained.

    Article • August 1st, 2001

  • The Stories Behind The Stories Part 3

    Harvey Eisner recalls major incidents covered by Firehouse® Magazine and shares recollections of how the information was obtained.

    Article • August 1st, 2001

  • A Silver Anniversary
    A Silver Anniversary

    We celebrate 25 years of serving America’s Bravest with a collage of past Firehouse® Magazine covers and a welcome message to our readers.

    Article • August 1st, 2001

  • The Founding Of Firehouse®
    The Founding Of Firehouse®

    Founding Editor Dennis Smith recalls the idea that launched Firehouse® Magazine and takes readers through the publication’s earliest days.

    Article • August 1st, 2001

  • The Fire Museum Of Maryland

    The Fire Museum of Maryland plans a hot time for firefighters attending Firehouse Expo 2001 on Friday, July 27. With 40 pieces of fire apparatus and an exciting collection of fire memorabilia, the Lutherville, MD, facility opens its doors for a night...

    Article • July 1st, 2001

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