Technology & Communications Magazine Articles

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  • Thermal Imaging: Your Next TI: Choose Wisely

    With the ever-growing development of new technologies for the fire service, many fire departments are scrambling to implement and deploy the latest and most sophisticated products available for firefighters. As technology tools go, thermal imagers (TIs...

    Article • April 1st, 2014

  • Fire Dispatch: Controlling PSAP Manager Stress

    T here has been a significant amount of information published concerning stress experienced by telecommunicators. After all, daily life in a Public Safety Answering Point (PSAP) is not easy. There is chronic understaffing accompanied by mandatory overtime...

    Article • March 1st, 2014

  • Thermal Imaging: Come to Your Senses: Why the TI Is Essential

    We are all keenly aware of the importance of our basic senses and how they impact our everyday lives. This is particularly true for firefighters. A firefighter’s sense of touch, taste, smell, hearing and sight are vital to staying safe and healthy...

    Article • March 1st, 2014

  • Thermal Imaging: How Far We Have Come

    We increasingly hear the words “Full Deployment” used in fire service circles. With origins tracing to the military, the term and variations of it have crept into public service, manufacturing and even information technology. It does have a nice...

    Article • February 1st, 2014

  • Fire Law: Emails, Smartphones And Overtime

    Every once in a while, someone will ask me a question that prompts a “that is crazy” reaction and I dismiss it as absurd. It may be a few minutes, hours or days later, but eventually I think about the question again. I may even research it a bit. Then...

    Article • February 1st, 2014

  • Tech Supplement: Technology Today and Tomorrow

    Tablets, smartphones, and other mobile devices are transforming public safety communications. The convergence of tablets/mobile devices, broadband connectivity and applications (“apps”) is transforming how success is achieved within the public...

    Article • January 1st, 2014

  • Fire Dispatch: Dispatchers Under the Gun

    Fire dispatchers have always had to prepare for emergencies. Calls where vast quantities of hazardous materials are involved, citizens are trapped above a working fire and firefighters calling a Mayday can all be counted in this realm. However, until...

    Article • January 1st, 2014

  • Thermal Imaging: "Where's the TI?" Here's the Answer

    How often have you heard your fellow firefighters ask, “Where’s the TI?” This phrase is used far too often and too late in the firefighting process, like at the front door of a working fire before entry. The thermal imager (TI) is one of the most...

    Article • January 1st, 2014

  • Fire Dispatch: PDAs and the PSAP: Why Smarter Isn't Always Better

    T here is little doubt that personal digital assistants (PDAs) and other “smart” devices have been of benefit to both the public and to public safety. Any number of applications (“apps”) exist that target emergency response needs for citizens...

    Article • January 1st, 2014

  • Tech Support Introduction: Technology: Where We Are Now And Where We Are Going

    Technology is playing an ever-increasing role in today’s emergency service community by enhancing of roles and responsibilities in the areas of effectiveness, fiscal responsibility and safety. This supplement is designed to increase the awareness of...

    Article • January 1st, 2014

  • Thermal Imaging: The End Of an Era

    All good things must come to an end, and so must my time as the author of this column. Although I’m sad to stop writing this column after six years, I’ve enjoyed every minute. Since this is my last column, I thought I would take a cue from my...

    Article • December 7th, 2013

  • Chicago Paramedics Gain "Third Eye" Tools & Technologies:

    I t was a warm summer day on the Saturday before Father’s Day in June 2012. Veteran Chicago, IL, Fire Department (CFD) Paramedic Anne Gradolf responded to a call for an ambulance on the city’s southeast side. The boyfriend of a young woman who was...

    Article • December 1st, 2013

  • Company-Level Hazmat Response and Training

    I’ve never really understood hazardous materials technicians. If you can put “colorless,” “odorless,” “tasteless” and “fatal” in the same sentence, I am not all that interested. My error rate is way too high. I admire those who want to...

    Article • November 1st, 2013

  • Thermal Imaging: Fundraising for Thermal Imaging: Still Necessary

    A s the benefits of thermal imaging have become more well-known, many fire departments have prioritized funding for thermal imagers or sought grant assistance to obtain the devices. Couple this with advances in technology that have brought the price of...

    Article • October 1st, 2013

  • What To Do When The Police Call for Help

    I am sure it has happened to your fire department. Two o’clock in the morning and the police want you to set up the aerial so they can get overhead photos of a crime scene or they need to borrow a ladder so they can check the roof of a building near a...

    Article • August 1st, 2013

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