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The single-staffed dispatch center provides the first line of defense when it comes to emergencies in the community. The operator who sits at this console collects all of the critical data, dispatches...
The single-staffed dispatch center provides the first line of defense when it comes to emergencies in the community. The operator who sits at this console collects all of the critical data, dispatches the appropriate units and provides the best resources available.

Operating the Single-Staffed Emergency Dispatch Center

As time goes on, today's emergency dispatch centers bear witness to one technological innovation after another. The more high-tech the dispatch center becomes, the more of a role the dispatcher can play in using these important features to the best of his or her ability. This article is designed...

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Operating the Single-Staffed Emergency Dispatch Center

John O’Brien shares how one person can manage inbound and outbound...

Article • April 25th, 2012
Wildfire Detection in the 21st Century: Part 1

Mike Archer examines how technology is changing the role of the...

Article • April 24th, 2012
Community Service: Creating Public Access to Defibrillation Programs

Sudden cardiac arrest is one of the leading causes of death in the United...

Article • January 30th, 2012
The Future of Thermal Imaging

The year: 2004. The topic: When would my mother-in-law and...

Article • September 29th, 2011
Emergency Telecommunications for Wildfire Operations

A look at how the U.S. Forest Service and CAL FIRE establish emergency...

Article • September 7th, 2011
Wildfire Simulation Technology – Part 3

Beneath every wildfire model there is a set of assumptions, ideally based...

Article • July 30th, 2011
Wildfire Simulation Technology – Part 2

In the summer of 2003, a wildfire was threatening the Montana town of...

Article • June 24th, 2011
Wildfire Simulation Technology – Part 1

These days, with fire departments hampered by tight budgets, training...

Article • March 31st, 2011
Evaluating Thermal Imagers

As thermal imagers have become ubiquitous in the fire service today...

Article • March 30th, 2011
What Is LTE?

Article • February 26th, 2011
Aerial Firefighting with Night Vision Goggles – Part 2

In our second installment of this series on Night Vision Goggles (NVG...

Article • February 26th, 2011
Aerial Firefighting with Night Vision Goggles – Part 1

As wildfires become more prevalent and ferocious, many in the fire...

Article • January 28th, 2011
The Fire Service and the BlackBerry: A Powerful Combination

Smart phones have made their way into public safety...

Article • January 25th, 2011
New Year's Resolutions

Article • December 27th, 2010
New Technology, Standards Turning Apparatus Green

To meet the 2010 standards, engine manufacturers have developed complex...

Article • November 15th, 2010