In my August column, I talked about the importance of organizational values. Most fire departments have gone to great lengths to define their mission, vision and core values. Some departments will frame these values and hang them on a wall. Some will display them proudly on their...
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Most fire departments have mastered technical-skills training. There needs to be a strong focus on mentoring in values, starting with management and working your way down the chain of command. You will see organizational commitment increase while disciplinary issues decrease.
My next column will discuss how to use your core values to evaluate behavior. Stay tuned!