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While returning from a meeting at the National Fire Academy, I passed a construction equipment distributor next to the Pennsylvania Turnpike. I love to ride by that facility because it has a signboard out front with motivational sayings. That day, it had a particularly insightful statement: "The only way to manage change is to create it." This leads me directly into my next thought from the Covey text. On page 89 he states, "(T)he proactive approach to change is from the inside — out; to be different, and by being different, to effect positive change in what's out there." Very simply, he is telling us that we can effect change as individuals.
Having said this, I must also point out that being a proponent for change is not a job for the faint of heart. You must be willing to have the strength of your convictions. You must be able to challenge whatever the existing wisdom is. And you had best be able to provide sound reasoning for what you are attempting to accomplish.
We in the fire service have been waiting for someone to solve all of our problems. But the answers to all of our problems must come from within. If we need members, we must ask ourselves why we constantly need to search for new ones when we have a terrible track record of running off the old ones. Time is at a premium in today's high-speed, low-drag world. In a world populated with people who constantly ask "What's in it for me?" we must develop an answer.
As Masons, we face one serious hurdle in recruiting new members: we are prohibited from asking people to join. People must decide that they wish to join us and then ask us how to go about becoming members. Now there is one strong negative to creating an effective recruiting program. We in the fire service are also having recruiting problems. That is a well-known fact. As a matter of fact, my friend Ed Carpenter, president of the Fireman's Association of the State of New York (FASNY), has made recruiting and retention the driving force during his two-year incumbency. We still have one great thing going for us that gives us a leg up in the recruiting world: we can ask people to join our fire departments.
We need to learn what our younger generation wants out of life. We need to make such adaptations as are necessary to ensure that we survive and prosper. What good is it to maintain a purity of spirit within a dying organization? If we need to modify our organization to meet the needs of a changing community, then let's do it. When people ask us what's in it for them, we must have an answer that makes sense to someone who cannot tell you where they were when President Kennedy was assassinated, because they had not yet been born. When we ask someone to do something, we must be able to give that person a logical, authoritative answer that is based in the real world of today.
I am of the opinion that there are people out there who want to join the fire service, but these are people who put a premium on their free time. We do not need to subject them to meaningless rituals that have no bearing on the delivery of fire protection services. These are people with a certain innate intelligence who will not stand for being abused and treated like trash by minor dictators.
The day of the dictatorial fire chief is long gone, but don't get me wrong — someone will always have to be in charge. The most successful leaders build their power on the strength of those they are allowed to lead. If we can find that spark of dedication out there in our communities, it is up to us to fan it to a high level of enthusiasm.
If we can do this, we will prosper. But if we continue to operate wet-blanket fire departments, we will die. The decision is yours. I've been around for a long time. I am attempting to recruit and train my replacement. I will do what I can, but I am just one person. Each of you has to decide to embrace change.
DR. HARRY R. CARTER, Ph.D., CFO, MIFireE, is a Firehouse® contributing editor. A municipal fire protection consultant based in Adelphia, NJ, he is the former president of the International Society of Fire Service Instructors. Dr. Carter is a past chief and active life member of the Adelphia Fire Company. Currently chairman of the Board of Fire Commissioners for Howell Township District 2, he retired from the Newark, NJ, Fire Department in 1999 as a battalion commander. He also served as chief of training and commander of the Hazardous Materials Response Team. Dr. Carter is vice president of the American Branch of the Institution of Fire Engineers (MIFireE). He recently published Living My Dream: Dr. Harry Carter's 2006 FIRE Act Road Trip, which was also the subject of a Firehouse.com blog. He may be contacted at firstname.lastname@example.org.